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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
11 Jul 2024
Verified reviewThe salesman, Mark Eldrigde gave us a completely stress free experience. Everything was done in a friendly, professional manner and the car was ready to collect at the pre arranged time.
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A. A.
11 Jul 2024
Verified reviewfantastic service very friendly and helpful salesteam
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A. A.
11 Jul 2024
Verified reviewGood experience from start to finish, very easy to navigate the process. Will was very helpful and willing to give his time to ensure I was clear on the purchasing process.
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A. A.
11 Jul 2024
Verified reviewOutstanding! Would definitely recommend Bristol Street Motors Hyundai, Silverlink. The staff are very professional and courteous and go the extra mile to ensure their customer service and aftercare is second to none. A special mention to Dan who was extremely friendly and helpful. Thank you so much. We are very happy with our purchase.
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A. A.
11 Jul 2024
Verified reviewGood friendly people the manager could not do enough for me finding me the car we wanted and nothing was too much trouble he gets 10 out of 10 would I recommend the 100% I would they wasn't pushy like other car sales places phoning you all the time yes spot on
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A. A.
11 Jul 2024
Verified reviewGood company, good deal and perfect service
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A. A.
10 Jul 2024
Verified reviewI had a great experience in the recent purchase of my Nissan Juke Hybrid, Regan and Vernon were very helpful and nothing was too much trouble, I would highly recommend Bristol Street Motors Derby
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A. A.
10 Jul 2024
Verified reviewImmaculate premises with vehicles well presented, staff professional yet friendly. Overall very happy with car and setvice provided.
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A. A.
10 Jul 2024
Verified reviewA friendly, efficient and helpful service with a beautifully presented vehicle.
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A. A.
10 Jul 2024
Verified reviewvery good
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A. A.
10 Jul 2024
Verified reviewI was looking for a specific model, which seemed relatively hard to find locally. After spotting one on their website, I got in touch and was very impressed with both the speed of response and the service they provided through to delivery.
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A. A.
9 Jul 2024
Verified reviewAn excellent friendly and professional aercice
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A. A.
9 Jul 2024
Verified reviewA very effecient and friendly service
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A. A.
9 Jul 2024
Verified reviewVery professional and helpful. Louis explained everything to us
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A. A.
9 Jul 2024
Verified reviewThe staff at Bristol Street Motors Nissan Stockton were good because very friendly and understanding
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A. A.
9 Jul 2024
Verified reviewVery helpful and sorted everything out no problems what so ever
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A. A.
9 Jul 2024
Verified reviewVery professional, helpful and patient.
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A. A.
9 Jul 2024
Verified reviewGreat Experience from start to finish, Great vehicle aswell.
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A. A.
9 Jul 2024
Verified reviewThe staff were fantastic
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A. A.
9 Jul 2024
Verified reviewIf you are looking to purchase new or used car, I would highly recommend to go and see Rawnok, The service he provides in terms of knowing what you want and finding the right car and right budget, he is the person to go to, he explains everything really well, the level of service is exceptional, he really goes the extra mile and very dedicated to make sure you are completely satisfied, I had the best car buying experience ever, thank you Rawnok simply the best!!!
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