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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
13 Jul 2024
Verified reviewVery friendly and explained everything
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A. A.
13 Jul 2024
Verified reviewVery good, great service. I would recommend.
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A. A.
13 Jul 2024
Verified reviewVery professional and not at all pushy.
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A. A.
13 Jul 2024
Verified reviewI'd recommend Bristol Street Motors Hyundai Nottingham to a friend because Jasmine was very knowledgeable. Looked after me. My Tucson was cleaned to a good standard easy handover, good price on service plan, can't praise Jasmine enough.
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A. A.
13 Jul 2024
Verified reviewRyan the sales person is brilliant!
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A. A.
13 Jul 2024
Verified reviewSuperb sales guy very pleasant and helpful made it a pleasure to buy my new car
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A. A.
13 Jul 2024
Verified reviewMy recent experience at Bristol Street Motors Ford Stoke CV was truly memorable due to the excellent service and professionalism I encountered. From the initial online inquiry to the delivery of my vehicle, everything went smoothly. Anthony Morris, the representative I dealt with, stood out for his professionalism. He responded promptly to all my online requests and addressed my needs efficiently. His communication was clear and timely, which made the entire process hassle-free. One of my main concerns was ensuring that the vehicle would arrive on the agreed date and time. Anthony made sure to keep this promise, and my vehicle was delivered precisely as scheduled. This punctuality was highly appreciated and demonstrated their commitment to customer satisfaction. Upon arrival, the vehicle was in perfect condition, just as described. The cleanliness and attention to detail were impressive, which added to my overall satisfaction with the purchase. The combination of professional service, timely delivery, and the condition of the vehicle made my experience with Bristol Street Motors Ford Stoke CV exceptional. Anthony's dedication to customer service and the seamless process made me feel valued as a customer. I highly recommend Bristol Street Motors Ford Stoke CV, especially if you are looking for a reliable and professional van buying experience. Anthony Morris's exceptional service ensured that my purchase was smooth and enjoyable from start to finish. I am delighted with the new vehicle and the overall experience.
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A. A.
12 Jul 2024
Verified reviewExcellent service
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A. A.
12 Jul 2024
Verified reviewGreat local company, helpful, friendly and great coffee
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A. A.
12 Jul 2024
Verified reviewVery professional throughout, definitely no hard sell would definitely recommend
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A. A.
12 Jul 2024
Verified reviewJon Ralph was extremely helpful, finding us an excellent deal I had tried to look for elsewhere and could not find. We are a small charity and the help he gave has provided us with a new van which will last for many years to come.
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A. A.
12 Jul 2024
Verified reviewBristol Street motors are brilliant.. very helpful. And Amber the sales girl very helpful 10.10 to you thank u amber
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A. A.
12 Jul 2024
Verified reviewNo complaints, very professional
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A. A.
12 Jul 2024
Verified reviewUsing the site was very easy, it provided the details of the car i wanted, offered financing options for me and delivery services. I'm completely satisfied with the excellent customer service i received from the account manager that i spoke to in the name of Jordan Seal, he is a fantastic guy. I will recommend Vertu to all my friends as I have experienced the ease of purchasing my vehicle that was delivered to me within 48 hours, i tell you that was an excellent service. Jordan Seal went above and beyond to render excellent customer service to me. Thank you to the Vertu Team for the great job weldone.
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A. A.
12 Jul 2024
Verified reviewEverything was easy and straight to the point. Communication was top tier and great service
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A. A.
12 Jul 2024
Verified reviewExecellent dealership
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A. A.
12 Jul 2024
Verified reviewGreat value for money. Easy to purchase.
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A. A.
12 Jul 2024
Verified reviewGreat garage to deal with sramless process from start to finish. Sales people were awesome
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A. A.
12 Jul 2024
Verified reviewTotally satisfied with this dealership when purchasing our new car. Would definitely use again and recommend. Will also use for the car servicing. All staff very friendly and special mention to Habib who took care of the sale. Very knowledgeable ,efficient and friendly. A credit to the dealership
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A. A.
12 Jul 2024
Verified reviewSales person was excellent, car in great condition and test drove then purchased within a few days
Reviews displayed in chronological order
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