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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
16 Jul 2024
Verified reviewI have purchased from there before and wouldn't go back there if I had bad service Could not fault the service or the after care which I have received over the time I have had their cars
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A. A.
16 Jul 2024
Verified reviewAn easy purchase process.
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A. A.
16 Jul 2024
Verified reviewGreat thanks guys
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A. A.
16 Jul 2024
Verified reviewGood
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A. A.
16 Jul 2024
Verified reviewSalesman was very polite and professional.he made it an enjoyable experience
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A. A.
16 Jul 2024
Verified reviewFantastic service, made the process of buying my new car really easy.
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A. A.
15 Jul 2024
Verified reviewGreat service, thanks Mark Selby!
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A. A.
15 Jul 2024
Verified reviewExcellent; personal, professional and helpful.
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A. A.
14 Jul 2024
Verified reviewProfessional and helpful, Important to them that I purchased the vehicle I wanted and needed
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A. A.
14 Jul 2024
Verified reviewI'm very pleased with the team specially Christopher. He was an amazing salesperson. They make sure I get what I needed and the informations have provided clearly. It was a smooth process from the beginning till the end.
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A. A.
14 Jul 2024
Verified review10/10
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A. A.
14 Jul 2024
Verified reviewI had a great experience at Vertu Honda Bikes Stockton because Michael was excellent from start to finish, he offered help and asked if I had any questions on multiple occasions but was not pushing anything onto me :) free hot drinks were offered on every visit to the dealership, Michael went above and beyond to make sure everything went smooth! my first experience buying form a dealership and i certainly was not dissapointed due to the service levels and caring attitude that was given!
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A. A.
14 Jul 2024
Verified reviewQuality service
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A. A.
14 Jul 2024
Verified reviewBrilliant support from the sales person
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A. A.
14 Jul 2024
Verified reviewNightmare website, if there is more than two pages of cars you can't navigate, the search engine is rubbish and the whole thing is really frustrating
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A. A.
14 Jul 2024
Verified reviewEasy!
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A. A.
14 Jul 2024
Verified reviewgreat sevicegood value
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A. A.
13 Jul 2024
Verified reviewBrilliant Service on used sales. Very Pleased Overall. Competitive Prices.
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A. A.
13 Jul 2024
Verified reviewHad a great experience and was helped to find a vehicle that Was suitable and within my budget
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A. A.
13 Jul 2024
Verified reviewExcellent support and customer service from Sue Mclade and all of the team from Bristol Street Motors Hartlepool
Reviews displayed in chronological order
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