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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
24 Jul 2024
Verified reviewExcellent dealers.. good quality cars and service
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A. A.
24 Jul 2024
Verified reviewGreat service and prepared for collection very quickly.
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A. A.
24 Jul 2024
Verified reviewHave always been a pleasure to deal with and many family members use bsm lichfield for servicing as well. The team are fantastic and you can see that while being there. They are all a credit to the company.
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A. A.
24 Jul 2024
Verified reviewI'd endorse Bristol Street Motors Renault Leicester because
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A. A.
24 Jul 2024
Verified reviewI found the experience of buying a car from Bristol Street Motors pain free.
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A. A.
24 Jul 2024
Verified reviewThe experience at Bristol Street Motors Peugeot Oxford was fantastic the sale advisers were approachable and extremely helpful. I felt the service went above and beyond to find the perfect car, would definitely recommend to family and friends.
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A. A.
24 Jul 2024
Verified reviewYou want a car, go talk to Meg Jenkins at Bristol Street Motors, I assure you she's going to get you the best deal there is! Definitely recommend the service! 💯
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A. A.
24 Jul 2024
Verified reviewMax was amazing! I can honestly say that overall it was the best car buying experience I have had- and I've purchased a lot of cars over the years. Max's attention to detail and brilliant communication throughout the purchase was exemplary. He truly went the extra mile!
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A. A.
24 Jul 2024
Verified reviewThe experience at Bristol Street Motors Peugeot Launceston was great because great service from all the team. Well priced cars and service packages
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A. A.
24 Jul 2024
Verified reviewI had a great experience at Bristol Street Motors Peugeot Exeter because very pleasant service, staff very friendly and polite, nice environment, clean and tidy. I am very happy that I chose this place.
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A. A.
24 Jul 2024
Verified reviewOur expereince on the day was mared by the fact that the person we booked with to see veichles didnt turn up and we had to basically do it ourselves. We managed to get someone from the sales team to help as he didn't have a viewing but while he was helpful didn't really have the knowledge required. In the end it all worked out and was fine, we got a good price and a decent car, but could have been better experience. When we collected the car it had been cleaned and serviced and was ready for us so in that regard it was a good experience.
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A. A.
24 Jul 2024
Verified reviewGreat service accommodating staff friendly great cars
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A. A.
24 Jul 2024
Verified reviewBought a Nissan Leaf and a Townstar Van. Joe Billam gave us a seamless and professional service from start to finish. Will buy from them again.
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A. A.
24 Jul 2024
Verified reviewmore than happy to buy staff very good and down to earth when l asked a question regarding the car l wish to buy very good staff
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A. A.
24 Jul 2024
Verified reviewSeamless transaction, great service and videos of the vehicle.
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A. A.
24 Jul 2024
Verified reviewGreat experience at Bristol Street Motors. Very well looked after by George - salesperson at the Darlington showroom.
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A. A.
24 Jul 2024
Verified reviewLovely staff throughout very helpful and well managed
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A. A.
24 Jul 2024
Verified reviewPolite friendly informative staff who were very helpful
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A. A.
24 Jul 2024
Verified reviewWe had a great experience getting our car from Bristol Street motors, we got a great car for a great price. Jamie and his team are great and nothing was to much trouble. They went through all the paperwork, did follow up calls with us after, to make sure we, are happy and have no questions or concerns.
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A. A.
24 Jul 2024
Verified review5 stars
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