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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
25 Jul 2024
Verified reviewMy experience was excellent I was very pleased with the sales person and also the management team and I would recommend to family and friends which I already have.
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A. A.
25 Jul 2024
Verified reviewVery helpful
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A. A.
25 Jul 2024
Verified reviewGreat service and support from Jan who made buying the car smooth all the way through.
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A. A.
25 Jul 2024
Verified reviewOutstanding sales service from start to final delivery. Craig went out of his way to secure the right car, in the right colour and at the best price for us.
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A. A.
24 Jul 2024
Verified reviewExcellent service from the staff at Bristol Street motors Wigan, no hard sell, no pressure and brilliant after care.
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A. A.
24 Jul 2024
Verified reviewGreat service even if I had to wait a little longer as someone forgot to tax the vehicle!
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A. A.
24 Jul 2024
Verified reviewMillie was excellent and very informative
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A. A.
24 Jul 2024
Verified reviewGreat service all round
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A. A.
24 Jul 2024
Verified reviewVery friendly and helpful
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A. A.
24 Jul 2024
Verified reviewVery happy with my purchase, friendly service, knowledgeable and went above and beyond to make sure I was happy with the car.
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A. A.
24 Jul 2024
Verified reviewNick was really helpful and the whole process was very smooth.
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A. A.
24 Jul 2024
Verified reviewI had a great experience at Bristol Street Motors Peugeot Exeter because very pleasant service, staff very friendly and polite, nice environment, clean and tidy. I am very happy that I chose this place.
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A. A.
24 Jul 2024
Verified reviewN/A - N/A
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A. A.
24 Jul 2024
Verified reviewExcellent service. Knew exactly what I was looking for!!
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A. A.
24 Jul 2024
Verified reviewSuch an amazing experience. Millie really took the time to understand my needs and found me my perfect car.
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A. A.
24 Jul 2024
Verified reviewExcellent service. Allowed two test drives to be sure. Courtesy car was provided whilst waiting for paperwork to be completed. Everything was explained fully.
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A. A.
24 Jul 2024
Verified reviewGreat car and service, very pleased.
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A. A.
24 Jul 2024
Verified reviewNo problems with our visit, very helpfull staff and easy to complete the purchase.
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A. A.
24 Jul 2024
Verified reviewI had a great experience at Bristol Street Motors Peugeot Exeter because very pleasant service, staff very friendly and polite, nice environment, clean and tidy. I am very happy that I chose this place.
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A. A.
24 Jul 2024
Verified reviewThe staff at Bristol Street Motors Motornation Derby were outstanding in their commitment to customer satisfaction. They showcased exceptional knowledge and professionalism, ensuring we thoroughly understood the features and benefits of the ID3. Their clear communication and expertise were instrumental in our decision-making process. Moreover, they were patient and accommodating, providing us ample time to test drive the vehicle and make an informed choice without any pressure. Their unwavering focus on our needs and satisfaction made our car-buying experience both positive and confident.
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