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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
16 Aug 2024
Verified reviewI found Bristol Street Motors a very welcoming site and the service I received was very professional and to the point which I appreciated.
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A. A.
16 Aug 2024
Verified reviewVery good service . Would recommend
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A. A.
16 Aug 2024
Verified reviewour experience was great - top customer service! very happy with the car so far
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A. A.
15 Aug 2024
Verified reviewA great experience from start to finish. Michael Woods is a superb salesman and made me feel comfortable throughout my purchase. I felt in complete control and came away, very satisfied with my new car.
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A. A.
15 Aug 2024
Verified reviewWould just like to say a big thanks to Tony from Nissan Derby for all his help and support. His video of the car was very detailed and thorough and was a pleasure to deal with. He Answered all are questions regarding the car and was very knowledgeable. A real asset to the company. We couldnt be more happy with the car that we purchased.
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A. A.
15 Aug 2024
Verified reviewGreat experience. Couldn't have been better. Friendly, knowledgeable and informative. Very happy with the car we purchased and the service we received.
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A. A.
15 Aug 2024
Verified reviewHas a lovely experience with Bristol Street Motors Ford Worcester buying my new car. Nothing was too much trouble & all question answered. All was very relaxed & didnt feel rushed at all. Harry who we delt with is a credit to the company.
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A. A.
14 Aug 2024
Verified reviewhelpful
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A. A.
14 Aug 2024
Verified reviewcompletely satisfied good service
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A. A.
14 Aug 2024
Verified reviewThey went the extra mile to source the vehicle I wanted
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A. A.
14 Aug 2024
Verified reviewGreat customer service by caring professional people
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A. A.
14 Aug 2024
Verified reviewExcellent from start to finish. Highly recommend. Thank you Jason Lord.
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A. A.
14 Aug 2024
Verified reviewA very good service; clear and concise at every step, yet not pushy at all
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A. A.
14 Aug 2024
Verified reviewExceptional experience from the moment we arrived at the dealership, would not hesitate to recommend, our salesman Will 10/10 polite and very knowledgeable of the vehicle, the business etc
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A. A.
14 Aug 2024
Verified reviewI'd recommend Bristol Street Motors Peugeot Northampton because from the moment we walked through the door right through to purchase Stephen made a real effort to connect with us on a personal level. There was no pushy sales tactics, he just got to know what we required in our budget and found us the best fit. He sold us this car as much as the car itself and wouldn't go to anyone else for our future car purchases. Thank you Stephen!
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A. A.
14 Aug 2024
Verified reviewexcellet
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A. A.
14 Aug 2024
Verified reviewIf you need a Van go and see Joseph, at BSM Stoke, nice guy who knows what he's doing.
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A. A.
14 Aug 2024
Verified reviewPaul the salesperson at Bristol street motors Darlington,was absolutely brilliant in all stages of me purchasing my new car, nothing was too much trouble and always got back to me when I left msg or email promptly,10/10
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A. A.
14 Aug 2024
Verified reviewVery approachable , friendly and very helpful . Very knowledgeable about all cars specs , explain things thoroughly.
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A. A.
14 Aug 2024
Verified reviewExcellent service and good quality vehicles
Reviews displayed in chronological order
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