Go to website
Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
W. A.
7 Sept 2024
Verified reviewFriendly, everything explained and the time given to me as a customer. Always easy to contact and every effort made to meet my needs. Always ready to answer any questions and the details of my new car carefully explained and I also know that if I need advise or help I will get it straight away.
-
L. A.
7 Sept 2024
Verified reviewI would 100% recommend Bristol street Motors to anyone because they made buying my car a very easy and stress free experience. Joe my sales rep was superb and such a nice friendly guy and not once did I feel pressurised into buy the car or taking out extra packages for the car . Brilliant experience!!
-
S. A.
7 Sept 2024
Verified reviewGreat experience, staff was on hand to help with any questions we had! All staff was very friendly and Mike Riley was very helpful when we brought our car off him.
-
K. A.
7 Sept 2024
Verified reviewThe salesperson Cristian in Vertu Honda Huddersfield provides excellent services. He is professional and patient to handle my buying process. Promptly responds after sales enquiry. Timely deliver my car key and related document. I will definitely recommend Cristian to my friends.
-
E. A.
6 Sept 2024
Verified reviewI dealt with Ash from the get go and he couldn't have been more accommodating! Very friendly and approachable and not the usual 'pushy or arrogant' perception you get with some car dealers. The whole transition was seamless. Extremely happy with everything!!
-
R. A.
6 Sept 2024
Verified reviewBristol Street Motors Ford Birmingham were great because they got good staff members to deal very friendly and professional with the customer, I personally wants to say thankyou to MARK SELBY ( sales department of used cars). He done with my process very smooth.
-
F. A.
6 Sept 2024
Verified reviewSmooth, professional, efficient - very impressive!
-
R. A.
6 Sept 2024
Verified reviewBrilliant Warren was so helpful
-
L. A.
6 Sept 2024
Verified reviewFrom my first visit to view the cars I was impressed by the way the receptionist responded, refreshments etc while we waited for a sales person, we where shown through to Harry he again was very helpful in what we where looking at, he couldn't do enough to advise and help us, we decided on a car, we went through all the details required, nowadays it's all techy stuff smart phones etc, arranged a day to pick it up, we picked the car up Harry went through all the techy stuff on the car which we needed, we have had the car around 2 weeks everything seems good, I can't thank Harry the staff at Vertu motors enough, I would thoroughly recommend this company at Nelson.
-
M. A.
5 Sept 2024
Verified reviewGood experience, friendly staff....
-
A. A.
5 Sept 2024
Verified reviewVertu provided a great customer service from the moment I submitted an online enquiry about the car to day after I collected it. They responded quickly to queries and the car itself was in an immculate condition and well priced.
-
A. A.
4 Sept 2024
Verified reviewThe service I received was friendly, courteous and informative. I didn't feel rushed or under pressure to make a decision.
-
A. A.
4 Sept 2024
Verified reviewFriendly and professional staff who look after the customers
-
A. A.
4 Sept 2024
Verified reviewFrom start to finish the staff were very helpful and friendly, talking me through every step of the journey. Excellent service!!
-
A. A.
4 Sept 2024
Verified reviewPretty good except for issues with blue tooth
-
A. A.
3 Sept 2024
Verified reviewExcellent service perfect car thank you vertu and thank you Paul 😊
-
A. A.
3 Sept 2024
Verified reviewJust spent the most ENJOYABLE 4 30 HOURS in ANY dealership that I have been to in my life, lovely staff, and lovely clean environment WELL DONE 👍 VERTU , well worth the drive from LIVERPOOL 👍🚗🕊️⚽
-
A. A.
3 Sept 2024
Verified reviewBristol Street Motors Peugeot Oxford were great because it was just a great experience throughout and unusually every staff member I met was not only knowledgeable , professional but really friendly and put one at ease, 5 Stars for this Dealer
-
A. A.
3 Sept 2024
Verified reviewBrilliant
-
A. A.
3 Sept 2024
Verified reviewFirst class attention from both Mr Spottiswoode & Mr Coleman.
Reviews displayed in chronological order
Contact
Go to website
Certification
