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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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I. A.
10 Sept 2024
Verified reviewI was happy with the service at Bristol Street Motors Peugeot Banbury because I was given all the information I needed to understand the vehicle and how it met my needs. The salesman, Roger, was very customer focused, friendly and honest. This was one of the best experiences I have ever had when buying a car
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R. A.
10 Sept 2024
Verified reviewThey all staff are very good specially baljot Singh, he is best person and deal very well.
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R. A.
10 Sept 2024
Verified reviewI'd definitely recommend Bristol Street Motors Ford Gloucester because they really listened to what was important to me when I was looking to replace my car, and didn't try to sell me something I didn't want.
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K. A.
10 Sept 2024
Verified reviewHelpful and reliable service. Have called with a problem and was dealt with in a professional manner
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S. A.
9 Sept 2024
Verified reviewThe staff at Bristol Street Motors Ford Stoke CV were good because they were polite, professional, knowledgeable and very helpful.
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T. A.
8 Sept 2024
Verified reviewVery satisfied, great service and customer service.
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D. A.
8 Sept 2024
Verified reviewGreat service, very friendly and helpful. Really appreciate everything Kieran done for us
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A. A.
8 Sept 2024
Verified reviewVery happy with John a member of the sales team at Bristol street Shirley. He was friendly and very helpful. Answering any questions I had . Took us for test drive in the vehicle. Was clear on explaining how to drive my automatic vehicle. I was changing from a manual car to automatic.
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S. A.
8 Sept 2024
Verified reviewDean was more than helpful and the choice of cars is exceptional
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L. A.
8 Sept 2024
Verified reviewI was treated like a Queen
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Z. A.
8 Sept 2024
Verified reviewBristol Street Motors Motornation Derby were fantastic because Hayley was excellent, knowledgeable, attentive, and made our experience smooth and enjoyable. I truly appreciated her professionalism and customer-focused approach.
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C. A.
8 Sept 2024
Verified reviewI'm thoroughly satisfied and would use the service again in the future
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E. A.
8 Sept 2024
Verified reviewExcellent customer service and exceptional quality cars.
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G. A.
7 Sept 2024
Verified reviewgood customer serivce
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B. A.
7 Sept 2024
Verified reviewFirst class, warm welcoming and non pressurising ...if you want an honest service and a quality product go pay them a visit - see for yourself.
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K. A.
7 Sept 2024
Verified reviewFrom start to finish Francesco helped me buy my new car and even helped me source finance. Highly recommended. I was kept informed of every step. Communication was great and delivery was quick. A
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D. A.
7 Sept 2024
Verified reviewFriendly staff and he was not pushy at all
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N. A.
7 Sept 2024
Verified reviewVery satisfied with the whole process of a car purchase All members of staff friendly helpful and approachable would definitely use the dealership in future
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C. A.
7 Sept 2024
Verified reviewAs a new driver looking for my first car, this purchase was a great first buy. Caison was attentive and helpful, and extremely patient with me and my nerves about making a big decision! Having travelled far to see and collect the car, the staff were all very friendly and helpful. I couldn't have asked for a better experience buying my first car.
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L. A.
7 Sept 2024
Verified reviewI received excellent service from Bristol Street Motors. Would happily use them again and recommend.
Reviews displayed in chronological order
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