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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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C. A.
16 Sept 2024
Verified reviewStaff with good customer service.
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D. A.
15 Sept 2024
Verified reviewEveryone at the dealership was polite and helpful. Any questions asked were answered to my satisfaction.
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A. A.
15 Sept 2024
Verified reviewI'd recommend Macklin Motors Peugeot Paisley because Scott my salesman was very friendly, helpful and was not at all pushy. Also the sales managers that I delt with were the same. I felt like my custom mattered to them all and I wasn't just another number. Excellent service from start to finish from all the sales team. Thank you.
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S. A.
15 Sept 2024
Verified review10/10 If you are buying a car from here... make sure you deal with JP ... the guy is a legend and will sort you out with anything that you need.
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M. A.
15 Sept 2024
Verified reviewQuite simply they made the purchase of the vehicle such a pleasant experience, nothing was too much trouble, all drama free. This purchase was for an approved second hand vehicle which was meticulously prepared and presented prior to hand over. Think that says it all and oh yes I have purchased from this branch before.
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A. A.
14 Sept 2024
Verified reviewTotally satisfied with every aspect of the service
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T. A.
14 Sept 2024
Verified reviewHappy
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D. A.
14 Sept 2024
Verified reviewSUPER HELPFUL, perfectly described, Ryan made this purchase very easy for me , no trouble at all. Great experience from start to finish. THANKS DAVE
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J. A.
14 Sept 2024
Verified reviewOutstanding service, this is the second Bristol Street Motors I have gone to and they honestly could not do enough for me. I came away with a car to suit my needs. I am returning next week to see if I can get a car for my wife. So happy with the communication throughout and customer service was second to none. James was particularly friendly and helpful, he sorted out exactly what I needed within 40 mins of sitting down with him. I would totally recommend. Their service speaks for itself.
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J. A.
14 Sept 2024
Verified reviewOutstanding service, was dealth with by James. He got me sorted with exactly what I needed within 40 mins of sitting down with him. I have been to a few different car dealerships and I cannot reccomend Nissan Sheffield enough. I will be back next week to find a new car for my wife. Incredible customer service and it really does speak for itself.
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A. A.
14 Sept 2024
Verified reviewGreat service, very helpful staff, explained everything all the way through, no pressure or hassle
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B. A.
14 Sept 2024
Verified reviewMy experience at Macklin Motors Hyundai Edinburgh West was cracking because we found a great small car to use for everyday use and to allow my sons to learn to drive with. Ahmad at Edinburgh West was very friendly and understanding - even allowing for a weekend collection as we stay some distance away.
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S. A.
14 Sept 2024
Verified reviewI was pleased with Bristol Street Motors Nissan Chesterfield and would recommend them because David is a very helpful and friendly Salesperson. He helped find a car with our exact specification from model, mileage and age of vehicle. He took his time to discuss everything and explain any new features on the vehicle. He isn't pushy and allows you time to discuss what you want.
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I. A.
14 Sept 2024
Verified reviewExcellent dealership 👍
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P. A.
14 Sept 2024
Verified reviewCannot give high enough recommendations. Staff super friendly & helpful
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K. A.
14 Sept 2024
Verified reviewBrilliant really helpful staff
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G. A.
14 Sept 2024
Verified reviewExcellent
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J. A.
14 Sept 2024
Verified reviewVery good. Great service ....I would recommend them
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M. A.
14 Sept 2024
Verified reviewBristol Street Motors were great. They helped me throughout the process. I would highly recommend them to anyone.
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D. A.
14 Sept 2024
Verified reviewGood experience overall. Very impressed with all the staff I met during the transaction.
Reviews displayed in chronological order
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