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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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O. A.
18 Sept 2024
Verified reviewFriendly and professional service from start to completion.
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S. A.
18 Sept 2024
Verified reviewGreat dealership with brilliant customer service by Roman Collins
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J. A.
18 Sept 2024
Verified reviewi found the process of finding the right car and buying very easy and friendly and hassle free experience
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D. A.
18 Sept 2024
Verified review....
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R. A.
18 Sept 2024
Verified reviewExceptional service.
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S. A.
17 Sept 2024
Verified reviewA very friendly and easy experience from first contact to the vehicle being delivered to us. We would fully recommend buying from Bristol Street Motors. A hassle free stress free purchase.
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C. A.
17 Sept 2024
Verified reviewI felt I was the most important person during my purchase. Great service and fantastic result
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G. A.
17 Sept 2024
Verified reviewExcellent!
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D. A.
17 Sept 2024
Verified reviewVery pleasant experience.you don't feel rushed.salesman.knowlegeable
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P. A.
17 Sept 2024
Verified reviewnice car great service
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M. A.
17 Sept 2024
Verified reviewfantastic
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M. A.
17 Sept 2024
Verified reviewMy 3rd car from Bristol Street Motors and again they have excelled in finding me the right vehicle at the right price.
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D. A.
17 Sept 2024
Verified reviewFriendly service Offered but did not push any unneeded extras Fixed an problem with the parcel shelf without any issues
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J. A.
17 Sept 2024
Verified reviewOur experience was wonderful, we found a car in very short space of time which suited our needs, our pocket and style - our sales guy was exceptional, and when we need an new car, thats where we'll go.
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R. A.
17 Sept 2024
Verified review100% happy with everything at Bristol street motors sales person all the staff very very helpful
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J. A.
17 Sept 2024
Verified reviewExcellent service received at Bristol Street Ford Shirley duringʻ the purchase of our new car.Claude one of the sales executives was knowledgeable and delivered excellent customer service and went above and beyond to help us .
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M. A.
17 Sept 2024
Verified reviewExcellent - all the staff at this dealership were very friendly. A special mention for Paul Bilton & Jass. Both went out of their way to ensure we got the right car and a good price for our part exchange also. And no pressure sales, overall a great experience for us and we are both very happy with our purchase
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R. A.
17 Sept 2024
Verified reviewGreat service at Northampton thanks to Finlay Carter, Sales Executive
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V. A.
17 Sept 2024
Verified reviewexcellent service, good choice of vehicles and a stress free experience of car buying, would happily recommend.
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B. A.
16 Sept 2024
Verified reviewExcellent service
Reviews displayed in chronological order
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