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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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J. A.
18 Sept 2024
Verified reviewtop service this is the second car purchased from these luke was fantastic on both occasions
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D. A.
18 Sept 2024
Verified reviewGreat service, very friendly staff, and an excellent vehicle. I am very satisfied.
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R. A.
18 Sept 2024
Verified reviewYes I am completely satisfied with kia nottingham
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C. A.
18 Sept 2024
Verified reviewHonest.Polite Professional
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J. A.
18 Sept 2024
Verified reviewExcellent staff. Very informative and accommodating
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J. A.
18 Sept 2024
Verified reviewGreat service from start to finish. Gérard knew his stuff and helped us get the perfect car for our family.
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T. A.
18 Sept 2024
Verified reviewexcellent in all ways
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C. A.
18 Sept 2024
Verified reviewAbsolutely fabulous service
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A. A.
18 Sept 2024
Verified reviewVertu Grantham is a brilliant dealership. They are always friendly, listen to what you want and if they don't have it, they'll find it. Absolutely brilliant.
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A. A.
18 Sept 2024
Verified reviewVertu Kia Nottingham were great because the sales staff where very friendly, helpful and the car was presented very well, both from the pictures on their website to seeing the car for the time. I'm very happy with the car and would use Kia Nottingham again in the future.
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O. A.
18 Sept 2024
Verified reviewThe experience at Vertu Honda Bikes Grantham was great because keeley the sales advisor was outstanding and very helpful.
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F. A.
18 Sept 2024
Verified reviewExcellent service and also after sales service
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J. A.
18 Sept 2024
Verified reviewGreat service. After sales service has been very helpful.
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M. A.
18 Sept 2024
Verified reviewVertu Honda Bikes Nottingham were helpful because it was very straight forward I made an inquiry on Wednesday,I received the bike on Sunday I don't know If was very luck or what. I was very impressed 👍
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S. A.
18 Sept 2024
Verified reviewBrilliant customer service, very friendly,
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J. A.
18 Sept 2024
Verified reviewExcellent customer service from Charlie Eddy at Vertu Honda Doncaster. We're very happy with our new vehicle and Charlie was very friendly, helpful and knowledgeable. We could not have asked for a better buying experience than that we received from Charlie and Vertu Honda Doncaster. Thank you to all the team!
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R. A.
18 Sept 2024
Verified reviewBrilliant all round
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D. A.
18 Sept 2024
Verified reviewI received excellent service from Vertu Honda Huddersfield throughout the whole process of part exchanging my car for a new Honda. I would be very happy to recommend them.
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J. A.
18 Sept 2024
Verified reviewvery good
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R. A.
18 Sept 2024
Verified reviewEverything was amazing from looking at cars, going through ever process of what needed to be done. The team are absolutely amazing every time I've been in from MOT, service etc
Reviews displayed in chronological order
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