Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
S. A.
20 Sept 2024
Verified reviewGreat experience ,,friendly staff made buying a car so easy many thanks bsm banbury
-
H. A.
20 Sept 2024
Verified reviewGood
-
G. A.
20 Sept 2024
Verified reviewExcellent service and great vehicles, sales person helped us find the vehicle that best matched our lifestyle
-
R. A.
20 Sept 2024
Verified reviewOutstanding
-
C. A.
20 Sept 2024
Verified reviewExcellent service
-
B. A.
19 Sept 2024
Verified reviewBristol Street Motors Ford Worcester were great because there is a wide range of options, you have time to test drive and think before committing to a new car.
-
K. A.
19 Sept 2024
Verified reviewexcellent all the way
-
S. A.
19 Sept 2024
Verified reviewLeft with a great car at a good price. Staff were professional and friendly.
-
J. A.
19 Sept 2024
Verified reviewVery good service
-
G. A.
19 Sept 2024
Verified reviewI'm happy with my experience at Bristol Street Motors Renault Nottingham because the staff were all really helpful and made the whole process easy so I'd highly recommend them!
-
A. A.
19 Sept 2024
Verified reviewBought my latest car there. Fabulous Nissan Qashqai, lots of extras. Staff fabulous and will continue to visit there when next car is due. Wouldn't go anywhere else, been there for previous cars, why would I go anywhere else when service is so personal.
-
L. A.
19 Sept 2024
Verified reviewI recently bought a Toyota Yaris from Vertu Honda Morpeth, and I'm thrilled with my purchase. I bought the car online and worked with Mr. Corey Jones, who was incredibly helpful and understood exactly what I was looking for. Mr. Corey Jones was a pleasure to deal with. He was friendly, professional, and communicated everything clearly. Corey and his team made the car-buying process a breeze, and I'd highly recommend them. The car is fantastic!
-
J. A.
19 Sept 2024
Verified reviewI'd recommend Vertu Honda Bikes Stockton because They were Really friendly, knowledgeable and made me feel at ease.
-
T. A.
19 Sept 2024
Verified reviewHelpful and professional service
-
T. A.
19 Sept 2024
Verified reviewGreat service and vehicle
-
R. A.
18 Sept 2024
Verified reviewFabulous met all our needs
-
S. A.
18 Sept 2024
Verified reviewSo easy to deal with and John was so helpful.
-
A. A.
18 Sept 2024
Verified reviewExcellent thanks
-
J. A.
18 Sept 2024
Verified reviewThe sales experience at Macklin, in particular from the salesman Craig Colman, was excellent. Craig made the whole process smooth and personable from start to finish, and was an absolute pleasure to deal with. We had a couple of obstacles to overcome during the sale - including the car being elsewhere in the UK, but it was delivered and prepared to my local branch extremely quickly and the sale completed without any hassle. Aftersales support was also fantastic, and Craig made sure we were completely satisfied with our vehicle. All-in-all a brilliant experience, thank you.
-
D. A.
18 Sept 2024
Verified reviewHelpfull friendly staff great prices
Reviews displayed in chronological order