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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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K. A.
12 Oct 2024
Verified reviewA very helpful and thorough company. Is able to offer alternatives if not the right car. Personal videos were great especially as I was not local. The delivery was seamless. Communication was great.
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N. A.
12 Oct 2024
Verified reviewVery good and helpful service
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I. A.
12 Oct 2024
Verified reviewExcellent staff. Very helpful and knowledgeable
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P. A.
12 Oct 2024
Verified reviewI'd definitely recommend Bristol Street Motors Nissan Ilkeston because of the good price great service.
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N. A.
12 Oct 2024
Verified reviewVertu Honda Bikes Nottingham were great because they were very friendly and professional. It was a pleasure. Thank you
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C. A.
12 Oct 2024
Verified reviewAbsolutely no pressure put on you, but given all the help you require, plus vehicles are presented spot on.
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J. A.
12 Oct 2024
Verified reviewA very good experience
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T. A.
12 Oct 2024
Verified reviewExcellent service and very helpfull makeing sure I was buying the right car for me
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M. A.
12 Oct 2024
Verified reviewExcellent service. Sales person was very helpful and knowledgeable about the cars but without giving pressure to buy. Paperwork was all explained clearly and car was ready for collection on time and very well presented. A perfect car buying experience.
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C. A.
12 Oct 2024
Verified reviewBrillaiant friendly staff, will go above and beyond to help you
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T. A.
11 Oct 2024
Verified reviewThe entire team and process were very professional.
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D. A.
11 Oct 2024
Verified reviewA trustworthy company that has the customer's needs at heart
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A. A.
11 Oct 2024
Verified reviewGreat service, great car many thanks
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A. A.
10 Oct 2024
Verified reviewI really can't fault them. They were efficient and knew what they were doing and found me exactly the car I told them I was looking for.
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S. A.
10 Oct 2024
Verified reviewA very professional set up. I was greeted on arrival and offered hospitality. The sales agent (Paul Phillips) then took me through the vehicle details thoroughly including a useful test drive. Paul was very particular in explaining all vehicle accessories and answered all of my questions. I would thoroughly recommend them but live some disatnce away. I will recommend them to local people.
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K. A.
10 Oct 2024
Verified reviewTen out of ten experience. Anthony went above and beyond
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L. A.
10 Oct 2024
Verified reviewI'd endorse Bristol Street Motors Nissan Bradford because Stephen, who helped me find my new car, was wonderful. He got me exactly what I wanted and made everything easy.
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M. A.
10 Oct 2024
Verified reviewGood experience
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P. A.
10 Oct 2024
Verified reviewFast friendly knowledgeable sales staff
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L. A.
10 Oct 2024
Verified reviewGreat service and very friendly
Reviews displayed in chronological order
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