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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
16 Oct 2024
Verified reviewReceived top-notch service from this deslership.
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B. A.
16 Oct 2024
Verified reviewAll seems simple enough
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L. A.
16 Oct 2024
Verified reviewVertu Bradford actually sourced a car for me based on my description of what I wanted. The level of service was second to none and I would highly recommend.
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J. A.
16 Oct 2024
Verified reviewThe website provided all the necessary information about the car and the salesman, AJ was more than helpful on the telephone and when collecting the vehicle
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H. A.
15 Oct 2024
Verified reviewLucas Chapman was a delightful salesman and extremely helpful, there were a few hitches in the process, especially with mistakes by the finance company, but he dealt with them admirably. A few details were missing at the handover but easily sorted
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N. A.
15 Oct 2024
Verified reviewAbsolutely a great overall experience - everyone was so helpful and helped me find my ideal car. Beth, in particular, made a huge difference and was great throughout.
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A. A.
15 Oct 2024
Verified reviewEverything was seamless from start to finish. Nothing was too much trouble.
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L. A.
15 Oct 2024
Verified reviewVery good
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H. A.
15 Oct 2024
Verified reviewThe salesman young George was very helpful and put no pressure to buy when I purchased my new car he sat in the passenger seat and went through every thing that I needed to know
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S. A.
15 Oct 2024
Verified reviewThe staff were very knowledgeable and attentive.
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A. A.
15 Oct 2024
Verified reviewthe service was excellent and the salesperson very knowledgable and there was no pressure selling
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J. A.
15 Oct 2024
Verified reviewBrilliant
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J. A.
15 Oct 2024
Verified reviewLeasing my new car for the first time was an enjoyable experience. I was taken through the steps involved with care, and everything was explained to me clearly. I am happy with my choice of vehicle!
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D. A.
15 Oct 2024
Verified reviewexcellent service from start to finish
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P. A.
15 Oct 2024
Verified reviewGreat service 10/10
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P. A.
15 Oct 2024
Verified reviewVery good, great service. I would recommend.
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P. A.
15 Oct 2024
Verified reviewGreat bunch of people .
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S. A.
15 Oct 2024
Verified reviewExcellent service from all staff.
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M. A.
15 Oct 2024
Verified reviewJust recently purchased a used vehicle from Bristol street motors Exeter and would recommend anyone looking for a new or used vehicle to give them a visit for a professional and friendly service nothing is to much trouble and they go out of there way to give customer satisfaction and would also like to thank Daniel and Mathew for such a great service
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G. A.
15 Oct 2024
Verified reviewGood dealer. Excellent sales person. Helpful service desk team.
Reviews displayed in chronological order
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