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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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J. A.
10 Nov 2024
Verified reviewexcellent
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T. A.
10 Nov 2024
Verified reviewvery pleasant experience very polite and no pressure for the sale of the vehicle we purchased
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L. A.
10 Nov 2024
Verified reviewOliver was amazing and happy with the car nothing was too much hassle
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G. A.
9 Nov 2024
Verified reviewBuying a new car was a bit daunting for me but the process at the dealership was hassle free and the salesman made me feel totally as ease with the process will definitely return to buy another car when needed
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L. A.
9 Nov 2024
Verified reviewThe staff at Bristol Street Motors Ford Crewe were good. They were very attentive and knew alot about the cars. I was very comfortable buying my first car from them. Justin was absolutely amazing and extremely helpful.
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S. A.
9 Nov 2024
Verified reviewExcellent
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M. A.
9 Nov 2024
Verified reviewGood choice of cars. Salesperson was keen without being pushy, and together with her manager we negotiated the price without posturing.
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E. A.
9 Nov 2024
Verified reviewGreat service. Very friendly staff and was offered a drink as soon as I walked through the doors. Vehicle was very clean and tidy and once purchased, was cleaned again which made it extra special.
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J. A.
9 Nov 2024
Verified reviewvery good and no pressure to buy other things like insurance accepted that i did not want them
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E. A.
9 Nov 2024
Verified reviewAn excellent car I've got!
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M. A.
9 Nov 2024
Verified reviewSuperb service, whole procedure made easy and friendly by Daniel
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M. A.
9 Nov 2024
Verified reviewVery helpful and lovely people, made it easy to buy the car and drive away
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C. A.
9 Nov 2024
Verified reviewThe sales staff were friendly and quickly found me a vehicle that was ideal for me.They spent a couple of days preparing it to a very high standard and then I took delivery of it.I am very happy with it.
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D. A.
8 Nov 2024
Verified reviewwe received friendly, knowledgeable and helpful service from our salesman. At no time did we feel pressurised to buy nor was there any time pressure.
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D. A.
8 Nov 2024
Verified reviewExcellent customer service, especially from Baljot who is very friendly, attentive with extensive knowledge. I did not feel pressured into purchasinf a car. The rest of the team were also very nice, accommodating and attentive. I would highly recommend Bristol St motors.
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J. A.
8 Nov 2024
Verified reviewLucas Chapman is the man to talk to if you want a smooth and stress free experience
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J. A.
8 Nov 2024
Verified reviewFantastic buying experience from Andrew what a great salesman
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A. A.
8 Nov 2024
Verified reviewJulian was very attentive, during and after the purchase car, he was that good we returned and purchased a Ranger rover for my farther the following week, regards Anthony
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S. A.
8 Nov 2024
Verified reviewVery good salesman Anthony Radford. Very professional and patient
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C. A.
8 Nov 2024
Verified reviewOverall a good experience that resulted in the purchase of a quality used car at a fair price.
Reviews displayed in chronological order
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