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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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J. A.
8 Nov 2024
Verified reviewThe experience at Vertu Kia Nottingham was good because the sale representative; Leon Kenny, seen through the whole process and delivered professionally. Amazing service.
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T. A.
7 Nov 2024
Verified reviewGreat staff. Attentive to my needs. Flexible in pricing Made the process very easy
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P. A.
7 Nov 2024
Verified reviewIf you want to get the best go to the best. Bristol Street Motors Stoke have a first class team that will luck after your needs. Thanks to Ant Hargreaves we got a beautiful Ford Puma at a good price.
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B. A.
7 Nov 2024
Verified reviewThis is my third new used car from Bristol Street Motors. I will buy them just out of the manufacturers warranty , then pay for a 3 yr. 'bumper to bumper' warranty. They dont mess you about with the trade in either. What is there not to like ?
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C. A.
7 Nov 2024
Verified reviewVery Highly
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S. A.
7 Nov 2024
Verified reviewPurchased a great car at a competitive price from a very good sales team with excellent service provided
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S. A.
7 Nov 2024
Verified reviewI was dealt with very professionally, by a very honest, helpful and cheerful representative in Anthony Hargreaves. Many thanks
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M. A.
7 Nov 2024
Verified reviewGood service
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J. A.
7 Nov 2024
Verified reviewVery professional, friendly and made the sales process very simple for me.
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J. A.
6 Nov 2024
Verified reviewIt's simple. I've not had a bad car, met a bad sales person or their manager. Not had a problem with after sales or servicing.
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S. A.
6 Nov 2024
Verified reviewMy experience at Vertu Land Rover Leeds was memorable because James was so down to earth, really understood our position and really went the extra mile to help us get the deal we were hoping for. The quality of the service matches that of the car - really professional, always a prompt response to emails, and generally made the whole experience effortless for us. Thank you!
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M. A.
6 Nov 2024
Verified reviewAmazing service
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S. A.
6 Nov 2024
Verified reviewHelpful and very friendly staff nothing was to much trouble. Would definitely recommend
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E. A.
6 Nov 2024
Verified reviewWelcoming. Attention to detail. Excellent customer service. Good product.
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A. A.
6 Nov 2024
Verified reviewStaff were wonderful, went over and above to have the vehicle prepared. They worked hard in the background to make sure I got the deal, and everything to my satisfaction. Cannot praise the hard work and diligence, of the staff. They were friendly, welcoming, and put it all out there so I could relax knowing quality of service I would expect was matched, and above. I have great respect for way staff greeted me, to the time I left. If I could give them more than 10/10 then that's what they deserve. It was an absolute pleasure to be served by them.
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M. A.
6 Nov 2024
Verified reviewExcellent
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D. A.
6 Nov 2024
Verified reviewJust perfect
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E. A.
5 Nov 2024
Verified reviewFabulous dealership. Explained everything in detail. Highly recommend 👌
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J. A.
5 Nov 2024
Verified reviewFANTASTIC!
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N. A.
5 Nov 2024
Verified reviewBristol Street Motors Hyundai Exeter were fantastic because the whole process of buying our new car was so easy. I found a car we wanted up country on autotrader, i l popped in and spoke with a very helpful sales guy called Daniel Butler. He sorted everything for us. The car was brought down to the Exeter branch, cleaned and given a thorough check over. A few things got sorted with absolutely no fuss at all. We collected the car and couldn't be happier. Dan was excellent in keeping us informed at every stage and made the whole process so easy and stress free. We wouldn't hesitate to recommending Bristol street motors Exeter to our friends and family. We will 100% be coming back to see Dan and his colleagues when the time comes for a new car.
Reviews displayed in chronological order
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