Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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S. A.
14 Nov 2024
Verified reviewVery happy with the service received here. All staff are friendly and patient.
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P. A.
14 Nov 2024
Verified reviewI am entirely satisfied with my dealings with Vertu.
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A. A.
13 Nov 2024
Verified reviewNo sales pressure , the sales person ( Paul Gordon ) was very helpful in making a video and sending it to me , They had loads of cars for every individual needs , well worth a visit if your looking for another car ,,, only bad point I didnt get any car mats with a new car ,
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I. A.
13 Nov 2024
Verified reviewGreat Service however Huundai need to do something about their manuals. Nothing about the infotainment centre is provided. Thank goodness that YouTube were able to provide excellent descriptions.
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G. A.
13 Nov 2024
Verified reviewShots made the sale smooth, easy and prompt
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S. A.
13 Nov 2024
Verified reviewWe received excellent customer service at Bradford Bristol Street Motors from all the staff , special mention for the excellent customer service we received from stephen Liu in sales who managed to find us the car of our needs
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L. A.
13 Nov 2024
Verified reviewAnthony was attentive but not intrusive. Explained the process and our options perfectly. He brought delivery forward an number of days as i was able to get out of work....dealership was 1 hour drive away from home
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A. A.
13 Nov 2024
Verified reviewgreat-friendly team
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K. A.
13 Nov 2024
Verified reviewVertu Honda Bikes Grantham were great because Keeley was very helpful and friendly. She went above and beyond to make sure I was happy with every aspect of the purchase.
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J. A.
13 Nov 2024
Verified reviewVery good service
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P. A.
13 Nov 2024
Verified reviewExcellent site, easy to use and navigate which enabled me to find the vehicle I was looking for.
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A. A.
13 Nov 2024
Verified reviewI was pleased with Vertu Honda Mansfield and would recommend them because of the good attitude of the sales people; they were not overly pushy and were supportive of my choices, this was what I had hoped for given the good reputation of Honda dealerships. Thank you Vertu Honda Mansfield.
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S. A.
13 Nov 2024
Verified reviewBristol street motors Widnes were excellent as usual, I can't fault the service they give
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S. A.
13 Nov 2024
Verified reviewWill was a great sales person, nice and relaxed approach with all the information we required. A really helpful team throughout when we wanted some adjustments on the sale. Highly recommend them as a team.
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C. A.
13 Nov 2024
Verified reviewFantastic, the made buying a car so easy.................
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L. A.
13 Nov 2024
Verified reviewExcellent customer service :-) Great help when purchasing my new car. Leroy & Ahmed were fab!!
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A. A.
13 Nov 2024
Verified reviewVery pleased with the way it was handled and explained very polite man that's why I have bought plenty of cars in the passed and always go there and highly recommend to friends and family in the future
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A. A.
13 Nov 2024
Verified reviewExcellent service
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T. A.
13 Nov 2024
Verified reviewBristol Street Motors Citroen Derby were great because we've always found them to br genuine and honest and purchases have gone smoothly
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G. A.
13 Nov 2024
Verified reviewFantastic!! Very professional.
Reviews displayed in chronological order