Go to website
Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
M. A.
24 Nov 2024
Verified reviewEasy to deal with no hard sell. Kept in touch through out. Great deal on a used car ...cheers to Scott
-
J. A.
24 Nov 2024
Verified reviewVery good service, an excellent replacement car at a good price with 5 years servicing, and detailed help with new features.
-
K. A.
24 Nov 2024
Verified reviewGood range of electric cars, sales staff were professional and give a good service.
-
H. A.
24 Nov 2024
Verified reviewGood pleasant staff, the salesman Liam couldn't do enough for us. He sourced the car from another depot and really came up with the good. We were delighted.
-
S. A.
24 Nov 2024
Verified reviewMy experience at Bristol Street Motors Nissan Northampton was memorable because as a woman purchasing a car on my own I wasn't made to feel intimidated, I was treated with respect and Will the salesperson I dealt with was extremely helpful, knowledgeable and not at all pushy. Altogether it was a very easy and pleasant experience. I would definitely be happy to purchase another car from them.
-
P. A.
24 Nov 2024
Verified reviewI am writing this review exactly one month after the purchase of my car, 2020 model Nissan Juke. The car is running really smooth and I'd endorse Bristol Street Motors Vauxhall Hexham because the friendly approach from the representatives and the collection of cars will definitely make the customers completely satisfied. It's worth visiting the dealership if you are planning to by a car soon or later. I should say we are completely satisfied. A special thanks to Mr. Simon Hunter, the sales person who wholeheartedly supported us throughout the purchase. Brilliant Job and God bless him. Thanks to each one of you.
-
C. A.
24 Nov 2024
Verified reviewA great experience buying from Vertu in Leeds; friendly, no pressure, nothing was too much trouble.
-
F. A.
23 Nov 2024
Verified reviewjust love the attitude of all of them, they are so helpful and welcoming and friendly. They do look after you
-
S. A.
23 Nov 2024
Verified reviewThis is my 2nd car from macklin motors.i had a bit of trouble with the car.the sales team ian the manage john ennis & Dylan were very professional & couldn't be more helpful they are a credit to macklin motors.i have just purchased my 2nd car.i went back & got the same team.am very satisfied with this car & very great full to the guys mentioned. Thanks stewart watters
-
N. A.
23 Nov 2024
Verified reviewBeen going for years for fords, now changed but have looked at Hyundai and Vauxhall and sales people from both were lovely.
-
L. A.
23 Nov 2024
Verified reviewOutstanding service. Very professional at all times. Nathan went out of his way to help us.
-
M. A.
23 Nov 2024
Verified reviewFirst rate service without pushy sales techniques
-
R. A.
23 Nov 2024
Verified reviewI'd definitely recommend Bristol Street Motors because they gave me great service from the minute I walked into the showroom and did their best to ensure that the whole process if smooth from start to finish. The after sales support has been excellent - Shayne went above and beyond during the whole process - I can't thank him enough.
-
A. A.
23 Nov 2024
Verified reviewWonderful
-
Y. A.
23 Nov 2024
Verified reviewWe are on our third duster, why change when it's the best
-
R. A.
23 Nov 2024
Verified reviewEasy
-
J. A.
23 Nov 2024
Verified reviewVery helpful and got the car through same day
-
D. A.
23 Nov 2024
Verified reviewgood
-
A. A.
23 Nov 2024
Verified reviewGreat customer service
-
J. A.
23 Nov 2024
Verified reviewGreat service, very helpful. Sam sold us the car we needed - and helped us identify the right one. The whole team was quick and got everything sorted quick and easy.
Reviews displayed in chronological order
Contact
Go to website
Certification
