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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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P. A.
29 Nov 2024
Verified reviewI would recommend Bristol Street Motors Nissan Widnes to friends and family because the service they provide is first class, we dealt with Robert Key in branch and he was professional and personable throughout the whole process, explained all the features of the car during test drive and at the branch dealt with all the paperwork and made it such a smooth process, including follow on emails to check everything was ok, thanks so much to Robert.
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I. A.
29 Nov 2024
Verified reviewGreat choice of vehicles and their staff are well trained, knowledgeable and very polite.
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C. A.
29 Nov 2024
Verified reviewStaff very friendly and thorough, nothing was a bother. Kept in touch throughout buying process. Hood experience
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B. A.
29 Nov 2024
Verified reviewGreat service throughout the purchase of the vehicle and the vehicle was in outstanding condition, happy customer.
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K. A.
29 Nov 2024
Verified reviewExcellent service, very friendly and glad I chose to upgrade my old car with them. Everyone I had dealings with at the branch were lovely.
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S. A.
29 Nov 2024
Verified reviewcouldn't recommend then enough. i know where i am getting my next car from.
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G. A.
29 Nov 2024
Verified reviewVery good, great service. I would recommend.
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S. A.
29 Nov 2024
Verified reviewGreat service by louis and bristol Street this is my 3rd car bought here have recommended to friend and family
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A. A.
29 Nov 2024
Verified reviewThe staff at Bristol Street Motors Ford Morpeth were good because they're friendly knowledgeable and approachable and provided individualised service definitely recommend
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D. A.
29 Nov 2024
Verified reviewGreat Service, I've already recommended to friends and family
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S. A.
29 Nov 2024
Verified reviewVery friendly but professional, explanations and answers to my questions were clear and concise. This is the second car I have purchased from them and would definitely use again.
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P. A.
29 Nov 2024
Verified reviewThe service and staff were unbelievably helpful, especially Numaan Ali is a credit to Bristol Street Motors, very knowledgeable, polite and helpful making us feel very relaxed and at ease at all times. We are delighted with our new car.
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T. A.
29 Nov 2024
Verified reviewFirst class from commercial division highly recommend
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C. A.
28 Nov 2024
Verified reviewI'd definitely recommend Vertu Honda Nottingham because the team are great friendly and knowledgeable there stuff. No questions asked on fixing a small.issue just got it done with out having to ask
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G. A.
28 Nov 2024
Verified reviewThe service and advice was excellent
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T. A.
28 Nov 2024
Verified reviewHad last 8 cars from the garage and cannot fault them Sales staff are great and quality of Nissan cars fantastic
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S. A.
28 Nov 2024
Verified reviewEXCELLENT
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P. A.
27 Nov 2024
Verified reviewVery friendly and fair sales personnel
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J. A.
27 Nov 2024
Verified reviewVery good
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L. A.
27 Nov 2024
Verified reviewI'd endorse Bristol Street Motors Peugeot Launceston because of Great vehicle choices, lots of work completed on my car before buying, Great Team and John Plank was amazing through out the purchasing process
Reviews displayed in chronological order
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