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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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C. A.
7 Dec 2024
Verified reviewIt was a brilliant experience.
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T. A.
7 Dec 2024
Verified reviewEcellent!
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S. A.
7 Dec 2024
Verified reviewVery good experience
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P. A.
7 Dec 2024
Verified reviewExcellent staff and trustworthy service. They go above and beyond to ensure satisfaction
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D. A.
7 Dec 2024
Verified reviewI found the salesman was helpful in finding the right car for me but pushy in regards to buying and collecting the vehicle.
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V. A.
7 Dec 2024
Verified reviewNissan Chesterfield were really helpful and I'd recommend them because of fastest service ever !. Random enquiry about an mx5 and had a video of car sent within an hour and bought the car. Great organised delivery with contact from delivery driver also . Easy purchase and great service . Thanks
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D. A.
7 Dec 2024
Verified reviewVery professional, friendly and overall very good value for money.
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A. A.
7 Dec 2024
Verified reviewReally good value for money, sales guy ( gary ) was not too pushy and really informative.
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M. A.
7 Dec 2024
Verified reviewCallus Hill was excellent throughout
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G. A.
7 Dec 2024
Verified reviewvery satisfied
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J. A.
7 Dec 2024
Verified reviewGood experience
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V. A.
7 Dec 2024
Verified reviewGood and efficient service. Got 2 cars from them, will get a 3rd as well.
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B. A.
7 Dec 2024
Verified reviewGreat, very helpful and friendly
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D. A.
7 Dec 2024
Verified reviewTop line professional service with no 'hard sell' but genuine relevant guidance in the selection and purchase of our new (pre-owned) car
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E. A.
6 Dec 2024
Verified reviewOverall a very good experience
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D. A.
6 Dec 2024
Verified reviewI have purched 4 cars form this daeler in the past 11 years, 3 of them brand new without any hassle.
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M. A.
6 Dec 2024
Verified reviewAs a remote transaction I was very happy with the level of communication and service provided by Vertu
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K. A.
6 Dec 2024
Verified reviewBrilliant from start to finished many thanks 👍👍👍
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L. A.
6 Dec 2024
Verified reviewExcellent customer service and very professional.
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N. A.
5 Dec 2024
Verified review5 star dealership nothing is too much trouble Marina made the whole purchasing process quick and effecient She also managed the transfer of my cherished number plate and ensured a smooth hand over on the day I have purchased 6 cars from this dealership so it goes without saying that I highly recommend them
Reviews displayed in chronological order
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