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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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I. A.
11 Dec 2024
Verified reviewI am completely satisfied with my experience purchasing my CRV from Vertu Honda Morpeth
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I. A.
11 Dec 2024
Verified reviewI had a great experience at Vertu Land Rover Bolton because, in sales Andrew West is an asset to the company, very helpful, friendly and approachable, 9 out of 10. One less only becuse of not received roof rack as per the deal, promised but still waiting.
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G. A.
10 Dec 2024
Verified reviewGreat team,providing outstanding service. Friendly,helpful and informative.
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R. A.
10 Dec 2024
Verified reviewReally good service and a great value car that meets my needs
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H. A.
9 Dec 2024
Verified reviewexcellant service it ran like clockwork faultless
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H. A.
9 Dec 2024
Verified reviewnice little showroom staff very helpful very informative ,(first class)
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D. A.
8 Dec 2024
Verified reviewGreat customer service from each member of the team. Everyone I dealt with couldn't be more helpful.
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A. A.
7 Dec 2024
Verified reviewExcellent service, after a search for a fine Audi TT Roadster. I found my perfect purchase at Verdu Honda Derby. The Sales staff were excellent, they informed me about the features of the car and we agreed a deal and the whole process was swift and efficient. I am happy to recommend this garage as a trustworthy place to buy a quality car at a reasonable price.
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K. A.
7 Dec 2024
Verified reviewMy experience at Vertu Kia Nottingham was positive because "My experience at Kia Nottingham was positive because the staff were friendly, professional, and attentive throughout the process. Jacob, in particular, was amazing—he went above and beyond to ensure I felt supported and informed at every step. His knowledge, patience, and excellent customer service made the entire experience enjoyable and stress-free. Thanks to his efforts, I felt confident in my purchase and couldn’t be happier with my choice."
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G. A.
7 Dec 2024
Verified reviewI had a fantastic experience with Vertu honda in Derby, very professional and very customer orientated.
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M. A.
7 Dec 2024
Verified reviewMacklin Motors are professional in every way.
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W. A.
7 Dec 2024
Verified reviewBristol Street Motors have a long history in the motor trade.
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T. A.
7 Dec 2024
Verified reviewFirst class service from chosing the car to fit my needs and throughout the purchase process.
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J. A.
7 Dec 2024
Verified reviewIwas welllooked after by jamie who took the time to help me with his knowledge and patience in helping me through the paperwork and explaining everything in simple terms
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A. A.
7 Dec 2024
Verified reviewI'd recommend Bristol Street Motors Vauxhall Chingford to a friend because they help you to get the best car that suits your needs. Their salesmen are very polite and respectful. They will explain everything well for you to understand.
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P. A.
7 Dec 2024
Verified reviewPLEASED
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D. A.
7 Dec 2024
Verified reviewThe car was model and spec i had been looking for and the deal went smoothly.
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B. A.
7 Dec 2024
Verified reviewGreat customer service
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L. A.
7 Dec 2024
Verified reviewFab service
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R. A.
7 Dec 2024
Verified reviewVery good
Reviews displayed in chronological order
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