Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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S. A.
15 Dec 2024
Verified reviewGreat experience with Hayley, very friendly and professional
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C. A.
15 Dec 2024
Verified reviewGreat car deal
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S. A.
15 Dec 2024
Verified reviewSalesman was very helpfully and confident in helping me choose my car and has been very helpful after the purchase
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S. A.
15 Dec 2024
Verified reviewFantastic service from people who know what they are doing.
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T. A.
15 Dec 2024
Verified reviewReally friendly, knowledgeable staff. They don't pressure you into buying anything you don't want. Would definitely recommend.
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R. A.
14 Dec 2024
Verified reviewEveryone approachable and friendly. I didn't feel under any pressure to buy. Although I had made up my mind I was buying
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S. A.
14 Dec 2024
Verified reviewThe staff at Macklin Motors Mazda Hamilton were good because they helped me with the trade in of my old car and got me the affordable finance to get the car I wanted.
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S. A.
14 Dec 2024
Verified reviewAmazing, friendy bunch that made my purchase go smoothly. Car was as described 👌 Really pleased with the service and delighted with the car. Thanks
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L. A.
14 Dec 2024
Verified reviewPerfect service. Would recommend.
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A. A.
14 Dec 2024
Verified reviewAll great
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M. A.
14 Dec 2024
Verified reviewExcellent Service from Start to finish!
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D. A.
14 Dec 2024
Verified reviewThe staff at Vertu Land Rover Nelson were good because there is a real togetherness at this dealership. It was spotless, staff were polite. best dealership i have ever dealt with.
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F. A.
14 Dec 2024
Verified reviewExtremely satisfied with all aspects of car purchase
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K. A.
14 Dec 2024
Verified reviewGreat professional service from start to finish
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D. A.
14 Dec 2024
Verified reviewVery easy, well looked after and staff are great, very helpful and friendly. Great selection of cars. A totally, no hassle experience. Thank you.
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L. A.
14 Dec 2024
Verified reviewFriendly professional service
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A. A.
14 Dec 2024
Verified reviewExcellent overall
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L. A.
14 Dec 2024
Verified reviewHighly recommended. Friendly staff and very helpful
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S. A.
14 Dec 2024
Verified reviewI would recommend Bristol Street Motors Ford Stoke to friends and family because they're very friendly and the vehicles sold are to a high standard
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C. A.
14 Dec 2024
Verified reviewVery friendly and helpful great service and got my new car ready for collection as soon as they could
Reviews displayed in chronological order