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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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L. A.
14 Jan 2025
Verified reviewvery helpful and delighted with my new car
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M. A.
14 Jan 2025
Verified reviewFrom walking into the showroom to driving the Ford focus away the whole experience was extremely enjoyable the whole team at Bristol Street Motors Bolton especially Waquar Hussain who dealt with the sale are true professionals and really try to look after you and definitely try to give you the best deal to make the whole experience enjoyable and most importantly stress free, if you are looking for a replacement new or used car definitely take a trip to Bristol Street Motors , you will not be disappointed
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L. A.
14 Jan 2025
Verified reviewI was very happy with the service I received from Bristol Street Stafford. The staff were all very helpful. I delt with Kieran and Chris, and they were amazing - thank you! Really pleased with my new car!
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T. A.
11 Jan 2025
Verified reviewGreat dealership to deal with everything went well. The staff are all very nice and not pushy.
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M. A.
11 Jan 2025
Verified reviewI'd definitely recommend Bristol Street Motors Vauxhall Carlisle because Richard was excellent at every step of the purchase.
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C. A.
11 Jan 2025
Verified reviewFriendly service and very good quality vehicle
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J. A.
11 Jan 2025
Verified reviewI'd definitely recommend Bristol Street Motors Ford Worcester because their professional manner shone through. Everything is explained and nothing hidden. The car was spotless on collection.Very pleased altogether
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M. A.
11 Jan 2025
Verified reviewExtremly pleasant and happy experiance...proffesinal and also personable ...delightful
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H. A.
11 Jan 2025
Verified reviewMathew was very helpful and took good care of me all day long. I'm now enjoying my Arkana. Thank you so much. İt was my pleasure to work with you.
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M. A.
11 Jan 2025
Verified reviewexcellent from start to finish
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T. A.
11 Jan 2025
Verified reviewAbsolutely amazing service the sales people are brilliant and will assist you though the process even step
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G. A.
11 Jan 2025
Verified reviewGREAT CAR peugeot 308
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A. A.
11 Jan 2025
Verified reviewVery good
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G. A.
11 Jan 2025
Verified reviewGreat company to buy from and will again
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H. A.
11 Jan 2025
Verified reviewExcellent experience from start to finish. Will was excellent!
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B. A.
11 Jan 2025
Verified reviewMy experience at Bristol street motors westbrom , was excellent and I got the car of my dreams. I would recommend them to any looking to buy a new car .
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S. A.
11 Jan 2025
Verified reviewI would recommend Bristol Street Motors Vauxhall Hexham to friends and family because they were very explanatory, made me trust them, Emilian was so kind and took his time explaining to me how finance worked and what my options could be, he worked with my schedule really well and understood my situation, I felt heard and listened to as a customer, Emilian spoke clearly and knew exactly what he was talking about, he was able to answer all my questions and queries. Both my husband and I were speaking to Emilian and he understood our situation.
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D. A.
11 Jan 2025
Verified reviewFaultless
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J. A.
11 Jan 2025
Verified reviewSales team are knowledgeable and helpful. Thomas was absolutely fabulous throughout!
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S. A.
11 Jan 2025
Verified reviewFound exactly what I was looking for, without the stereotypical pushy sales rep.
Reviews displayed in chronological order
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