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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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M. A.
26 Jan 2025
Verified reviewIt was a good experience.and the sales advisor I dealt with was great.
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S. A.
25 Jan 2025
Verified reviewVery happy also the salesman Harry was very knowledgeable definitely recommend
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K. A.
25 Jan 2025
Verified reviewThey really cared about me.
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D. A.
25 Jan 2025
Verified reviewNice dealership, helpful staff, fair priced cars.
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G. A.
25 Jan 2025
Verified reviewExcellent experience
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J. A.
25 Jan 2025
Verified reviewNo pressure to buy, clear info and top service
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G. A.
25 Jan 2025
Verified reviewGreat
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K. A.
25 Jan 2025
Verified reviewAll correspondence undertaken on email and telephone, first class communication from start to finish.
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R. A.
25 Jan 2025
Verified reviewSimple buying process, lots of detail and a video, helped me buy remotely with confidence. Richard the sales guy was great,
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D. A.
25 Jan 2025
Verified reviewGood experience with excellent aftershaves support
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H. A.
25 Jan 2025
Verified reviewAll godd
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G. A.
25 Jan 2025
Verified reviewFirst class and seamless service from first to last, and I know I can call them with any queries and get excellent after sales care. My first vehicle purchase in thirteen years, and it couldn't have been made easier for me. I now have a used car that looks and feels as good as new.
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S. A.
25 Jan 2025
Verified reviewI was very happy with the sales service
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I. A.
24 Jan 2025
Verified reviewGreat experience, Hannah was great as explaining everything. . And everything was sorted on arrival for vehicle pick up.
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S. A.
24 Jan 2025
Verified reviewExcellent service in providing a quality car to my requirements at the most competative cost of change with my car part exchanged.
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I. A.
24 Jan 2025
Verified reviewPleasurable
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J. A.
24 Jan 2025
Verified reviewI'd recommend Bristol Street Motors Nissan Bradford to a friend because they're really helpful, friendly, and makes purchasing a car simple
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S. A.
24 Jan 2025
Verified reviewExcellent service from George and Jack,couldnt fault them,a pleasure to deal with and I would recommend.
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M. A.
24 Jan 2025
Verified reviewI'd recommend Bristol Street Motors Ford Birmingham CV to anyone because I am dealing with a wonderful, professional, kind gentleman. He gave me all the answers to my questions. He gave me a discount, spoke to me kindly, was interested in listening but not in getting rid of me quickly. I recommend purchasing cars or vans from this center. You will be received with esteem and respect.
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K. A.
24 Jan 2025
Verified reviewPerfect
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