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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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S. A.
28 Jan 2025
Verified reviewMy experience buying my Honda car was perfect as the salesman Raees was very helpful and pleasant throughout the whole process.
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A. A.
28 Jan 2025
Verified reviewI have received a very good service from Vertu Kia Nottingham. The person who served me, Leon, made me feel very like a very important and special customer from the start till the end.
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S. A.
28 Jan 2025
Verified reviewGood professional and knowledgeable service
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L. A.
28 Jan 2025
Verified reviewMy experience was excellent and staff made my visits worthwhile
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D. A.
28 Jan 2025
Verified reviewFirst class experience.
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H. A.
28 Jan 2025
Verified reviewI was pleased with Vertu Land Rover Bradford and would recommend them because Jack was fantastic from introduction to walking away. He explained the whole process diligently and provided us with all our options in detail. Despite identifying some minor imperfections on handover, Jack has requested the vehicle be returned and committed to resolving the issues. Great service and the flowers gave the final touch.
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N. A.
28 Jan 2025
Verified reviewI'd recommend Bristol Street Motors Peugeot Launceston because excellent, sales team and amazing prices.found to be the most competitive in the UK. Highly recommend.
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B. A.
28 Jan 2025
Verified reviewI was happy with the service at Bristol Street Motors Ford Redditch because the staff were very helpful and showed my various cars for me to look at. Ajay supported me throughout the whole process.
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R. A.
28 Jan 2025
Verified reviewBrilliant service and consideration from all concerned at this dealership. Superb service from Jacob and all the sales team
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M. A.
28 Jan 2025
Verified reviewGreat salesman great car
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S. A.
28 Jan 2025
Verified reviewvery helpful through out the whole process of viewing to purchase, great team.
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L. A.
28 Jan 2025
Verified reviewVery Helpful and not to pushy
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M. A.
28 Jan 2025
Verified reviewFantastic service. Aaron Briggs—top bloke! Look for him; he'll sort you out!
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L. A.
27 Jan 2025
Verified reviewVery positive.
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J. A.
26 Jan 2025
Verified reviewService from Richard & the sales team was second to none. Great experience & would highly recommend
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C. A.
26 Jan 2025
Verified reviewExcellent service from start to finish! Jack was a breath of fresh air! No 'old salesman' technique, just polite, knowledgeable and respectful salesman!
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P. A.
26 Jan 2025
Verified reviewPhil was excellent thoroughly the whole sale and went above and beyond to make sure I was happy.
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J. A.
26 Jan 2025
Verified reviewBristol Street Motors Leicester was the nearest dealership to have the vehicle I was looking for with the right specifications. Staff polite and helpful during all dealings both face to face and over the telephone. So far very pleased with the vehicle.
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M. A.
26 Jan 2025
Verified reviewexcellent dealership very helpful and professional would highly recommend
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R. A.
26 Jan 2025
Verified reviewVertu Honda Lincoln staff were excellent because of their customer-centric approach. I visited many showrooms and spoke with various dealers to buy a car, but none were satisfactory. However, from the first day at Lincoln Honda, they were very helpful and provided me with great options. I am very pleased and happy with their service and highly recommend them to future customers.
Reviews displayed in chronological order
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