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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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J. A.
1 Feb 2025
Verified reviewGreat experience buying our Ford Puma. Liam Tindal was our sales executive and he went over an above to ensure we had all the options explained fully to us. He made us feel valued as a customer and we are really happy with the purchase.
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A. A.
1 Feb 2025
Verified reviewExcellent service that is why I came back for my car couldn't fault anything
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P. A.
1 Feb 2025
Verified reviewExcellent could not wish for better
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D. A.
1 Feb 2025
Verified reviewVery good, great service. I would recommend.
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W. A.
1 Feb 2025
Verified reviewI have found the dealership and the service ten out of ten. I will definitely recommend them to my family and friends. 😀
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L. A.
1 Feb 2025
Verified reviewSatisfied the purchase experience and after sales services.
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N. A.
1 Feb 2025
Verified reviewAmazing experience with Vertu land rover Bradford, staff were very helpful and provided a smooth buying process.
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S. A.
1 Feb 2025
Verified reviewWebsite was easy to navigate, good customer services from the outset. Delivery to my home was via a 3rd party who were excellent, with updates on delivery time, and took time to walk me around the vehicle and explain the various aspects of the car.
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L. A.
31 Jan 2025
Verified reviewGreat customer service
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V. A.
31 Jan 2025
Verified reviewA good attentitive friendly and professional service
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N. A.
31 Jan 2025
Verified reviewI had a great experience at Bristol Street Motors Renault Leicester because it was an easy transaction and Sebastian Berney assisted me all the way. I was ill at the time of purchase but as my previous car was a Capture I knew the quality I was getting and didn't need to go into the dealership until I picked up the car.
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T. A.
31 Jan 2025
Verified reviewGreat service from Jack went above and beyond.
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V. A.
31 Jan 2025
Verified reviewAmazing experience, Matt Holmes did a great job. Very recommended!!
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K. A.
31 Jan 2025
Verified reviewI'd recommend Bristol Street Motors Nissan Darlington to anyone because they're very friendly and approachable, they also have excellent customer service! Will definitely use again and have already recommended to family and friends.
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P. A.
31 Jan 2025
Verified reviewVery good service I would highly recommend
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C. A.
31 Jan 2025
Verified reviewALL OK could have spent more time explaining the controls as we had not brought a car for 11 years and as you know there have been many changes from car to car over that time.
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R. A.
31 Jan 2025
Verified reviewFantastic all round
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D. A.
30 Jan 2025
Verified reviewGreat service
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T. A.
30 Jan 2025
Verified reviewExcellent personal service and advice and help throughout. The sales man Max could not have been better with great knowledge and a caring, helpful disposition.
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B. A.
30 Jan 2025
Verified reviewVery good dealership, from the first contact via the website, to emails and eventually picking the car up.
Reviews displayed in chronological order
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