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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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W. A.
4 Feb 2025
Verified reviewExcellent service received whilst purchasing a car - very knowledgeable and helpful staff, great friendly team - would recommend 👍
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A. A.
4 Feb 2025
Verified reviewoverall very happy, sales advisor was great, one disappointing thing was the valet, seat was stained and sun visors were dirty.
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A. A.
4 Feb 2025
Verified reviewSite was easier to access, Staff were friendly and knowledgeable about the bike with very good attitude. Overall Positive experience.
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P. A.
3 Feb 2025
Verified reviewRachel is an excellent member of staff - she made the difference.
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O. A.
3 Feb 2025
Verified reviewI'd recommend Bristol Street Motors Ford Gloucester to anyone because they were very friendly and helpful. Louis Baker went the extra mile and helped answer any questions we had.
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D. A.
3 Feb 2025
Verified reviewExcellent service, no pressure sales. Each step of the sale went through within the promised timescale.
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A. A.
3 Feb 2025
Verified reviewElliot was very helpful and professional. He answered all of our questions and really allowed us to have a feel of the vehicle during the test drive.
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J. A.
3 Feb 2025
Verified reviewMy experience at Bristol Street Motors Vauxhall Keighley was positive because the service from Joe was really good and helpfull to finding me a car - my budget range and type of car was rare and Joe managed to secure one for me.
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T. A.
3 Feb 2025
Verified reviewVery good
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D. A.
3 Feb 2025
Verified reviewExcellent service from start to finish
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Y. A.
2 Feb 2025
Verified reviewGood service!
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I. A.
2 Feb 2025
Verified reviewMy experience at Bristol Street Motors Ford Bolton was memorable because The quality of the sales person and their managers was exceptional. Everything explained, no request was too much trouble. The sale didn't stop at the point of purchase, there was follow up aftersales to ensure that I was entirely Happy with my purchase. I would like to particularly mention Amir as an exceptional person to deal with in every respect.
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I. A.
2 Feb 2025
Verified reviewI'd definitely recommend Bristol Street Motors Renault Nottingham because , Good customer service. All nice and smooth, no pushing for sale. Definitely I will back to them.
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P. A.
2 Feb 2025
Verified reviewIt is a wonderful purchasing experience. The salesman Jordon is very helpful with video and photos for us to review the status of the car. The after sales delivery and hardcopy of all the documents involve in the purchase. What I need is to pay for the car and prepare the car insurance only.
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P. A.
2 Feb 2025
Verified reviewgreat experience
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S. A.
2 Feb 2025
Verified reviewPleasant experience
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G. A.
1 Feb 2025
Verified reviewFailed to mention issues with the AC and reverse camera but other than that they were excellent and offered to fix my issues for free
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G. A.
1 Feb 2025
Verified reviewI liked my experience
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N. A.
1 Feb 2025
Verified reviewBrilliant place to buy a car, highly recommended.
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S. A.
1 Feb 2025
Verified reviewGood dealing with customers specially Mr Finlay Sales department.
Reviews displayed in chronological order
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