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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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R. A.
19 Feb 2025
Verified reviewI'd suggest Bristol Street Motors Ford Worcester to a friend because they give great service. Peter Brampton was a great salesman, but I had already decided to buy the car, so it made his job much easier.
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L. A.
19 Feb 2025
Verified reviewFabulous from start to finish :)
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D. A.
19 Feb 2025
Verified reviewThanks to Lewis
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S. A.
19 Feb 2025
Verified reviewGreat service from Scott, outstanding knowledge and all round lovely lad
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J. A.
19 Feb 2025
Verified reviewThe experience at Bristol Street Motors Vauxhall Waltham Cross was good because Paul explained everything to me in simple terms for me to understand
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M. A.
19 Feb 2025
Verified reviewMy experience at Bristol Street Motors Ford Redditch was positive because the helpfulness of the staff
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D. A.
19 Feb 2025
Verified reviewThanks to Louis
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G. A.
19 Feb 2025
Verified reviewGreat personal service,very helpful,they pulled out all the stops to get car turned round ,so I could drive away that day( I live 70 miles away)
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T. A.
19 Feb 2025
Verified reviewLawrence couldn't do anything more for us. We were well looked after. The car was in excellent shape upon handover, cleaned thourougly, filled with gas etc.
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J. A.
18 Feb 2025
Verified reviewExceptionally good from start to finish. Helpful and willing to discuss and negotiate a deal to suit both parties . Car very well prepared for viewing and handover. No. Complaints.
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S. A.
18 Feb 2025
Verified reviewFirst class service before, during and after the purchase. Best price for equivalent vehicles on a country wide Internet search.
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L. A.
18 Feb 2025
Verified reviewI was pleased with Bristol Street Motors Nissan Darlington and would recommend them because of their exceptional customer service, knowledgeable staff, and smooth buying process. The team took the time to understand my needs, provided clear and honest advice, and made sure I felt confident in my decision. The entire experience was friendly, efficient, and hassle-free — I drove away feeling valued and satisfied with my purchase.
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B. A.
18 Feb 2025
Verified reviewBristol Street motors are a great company who look after you, from the moment you enter to after you have driven the car away. Stefano understood my requirements and looked after me beyond the sale. His customer care is exemplary.
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M. A.
18 Feb 2025
Verified reviewI give it 5 stars because I had a great experience, no hard sells and salesman was honest with me.
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A. A.
18 Feb 2025
Verified reviewBristol Street Motors Renault York were helpful because the service provided from our initial visit to collecting the new vehicle was excellent. Matt was very polite, friendly & knowledgeable. He explained everything thoroughly & kept us up to speed at all times. Collection of the car was seamless and at the agreed time. I would not hesitate to recommend to others.
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D. A.
18 Feb 2025
Verified reviewReally great service and very helpful website, we were able to find the vechle which fits our needs, Saleman was really helpful and we had no pressure, able to take our time. Coffee while we waited, explained the cars features and the test drive made it easier to appreciate the cars features. We had time to relax and enjoy the viewing. 🙂
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W. A.
18 Feb 2025
Verified reviewCustomer service was very good , I was happy with the car I bought.
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R. A.
18 Feb 2025
Verified reviewI had a very good experience at Vertu Honda Mansfield. The sales executive Beth and the sales manager were extremely helpful with no pressure to commit at first sight .I got a very fair part exchange deal which was better than other dealerships. I really got the feeling that the whole team at Honda Mansfield wanted me to buy the right car and feel satisfied. The vehicle was ready on time as promised and looked stunning
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J. A.
18 Feb 2025
Verified reviewVery good service
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M. A.
18 Feb 2025
Verified reviewGreat service
Reviews displayed in chronological order
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