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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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S. A.
21 Feb 2025
Verified reviewI'd definitely recommend Bristol Street Motors Vauxhall Newcastle because the staff were friendly, knowledgeable and efficient.
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E. A.
20 Feb 2025
Verified reviewthe sales manager is very committed to providing an excellent service
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S. A.
20 Feb 2025
Verified reviewGreat experience buying a car from Bristol Street Motors Nissan Ilkeston. Matthew Hall was fantastic from start to finish plus after service care. Love the personalised videos. Highly recommend 👍
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E. A.
20 Feb 2025
Verified reviewGreat experience buying a car online with these guys. Quick, efficient and stress free. Thanks especially to Ash in the sales department.
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M. A.
20 Feb 2025
Verified reviewGood service
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M. A.
20 Feb 2025
Verified reviewVery professional and courteous service. Adil was great to deal with.
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D. A.
20 Feb 2025
Verified reviewRepeat customer. Always well looked after.
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J. A.
20 Feb 2025
Verified reviewI would recommend Bristol Street Motors Peugeot Derby to friends and family because the salesperson provided honest and realistic options having heard what our needs were. There was no push to overstretch our budget and it was clear there was a genuine attempt to get the best value car within that. Excellent service.
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P. A.
20 Feb 2025
Verified reviewI received excellent service from Vertu Honda Grantham. I was able to test a CR-V straight away and they sourced the ideal car for me. Morgan was excellent, providing a great service, finding out my requirements and ensuring delivery went smoothly. The CR-V is excellent, far better than the usual premium manufacturers SUV's which I considered from Range Rover, BMW, Audi, Mercedes and Volvo.
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R. A.
20 Feb 2025
Verified reviewQuick, efficient. They listened to our car requirements and found one that suited it fully.
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J. A.
20 Feb 2025
Verified reviewthe customer sevice. having never driven an EV or automatic car before the explanation give before we set off on the test drive was excellent
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M. A.
20 Feb 2025
Verified reviewBristol Street Motors Hyundai Silverlink staff were good because their service and attention to detail, and their attitude to customers is impeccable.
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G. A.
20 Feb 2025
Verified reviewI could get my car the day appoited
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A. A.
20 Feb 2025
Verified reviewThe staff were very supportive and accommodating to my needs and questions. They were more than help to provide time to go through all I needed to know about my new purchase. Nothing was too much trouble. I would especially like to thank Brett Peggs and Naglus from Mansfield Vertu. Very professional at all times.
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D. A.
20 Feb 2025
Verified reviewGreat company. Honest staff
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J. A.
20 Feb 2025
Verified reviewvery good service would recomend
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R. A.
20 Feb 2025
Verified reviewGood but room for improvement.
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T. A.
20 Feb 2025
Verified reviewIn all, had a really good experience! Wafa was really kind, helpful and informative.
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P. A.
20 Feb 2025
Verified reviewPerfect
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M. A.
19 Feb 2025
Verified reviewAs always treated correctly, Rebecca was my salesperson and did a great job
Reviews displayed in chronological order
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