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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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R. A.
23 Feb 2025
Verified reviewOverall a great experience provided by Tom. Campbell. The process was smooth and efficient.
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P. A.
23 Feb 2025
Verified reviewMy experience at Bristol Street Motors Ford Cheltenham was positive because we weren't made to feel pressured into purchasing a vehicle or any optional extra.
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J. A.
23 Feb 2025
Verified reviewSmooth profeesional friendly Very pleased with the whole buying experience
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A. A.
23 Feb 2025
Verified reviewpainless
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E. A.
23 Feb 2025
Verified reviewBristol Street motors Vauxhall Macclesfield is a good dealership with friendly sales and service staff. Would highly recommend giving them a visit if thinking about purchasing or financing a vehicle. They seem to be one of the more trustworthy dealerships I have dealt with. Not had any major issues with them in the last 3 1/2 years that I have been dealing with them. Anytime there has been an issue with the car we are covered under the extended warranty and service plan. Which has been fantastic especially when my previous car the front coil and it's holder broke and they needed replacing this was covered under the warranty, had it not been I dread to think how much it would have cost me but under the warranty it cost me nothing. When coming to booking a service or a repair never had too much of an issue with having to wait too long to book the car in.
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A. A.
22 Feb 2025
Verified reviewI'd definitely recommend Vertu Honda Doncaster to friends and family because they were friendly
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M. A.
22 Feb 2025
Verified reviewThe experience at Vertu Land Rover Chesterfield was good because very friendly staff were very helpful would recommend them...
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M. A.
22 Feb 2025
Verified reviewVery enjoyable experience buying another bike from Vertu. Made welcome on every visit, lots of help and advice from the sales team, and backed up with excellent after sales service. Can recommend without hesitation.
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R. A.
22 Feb 2025
Verified reviewFirst class customer service
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J. A.
22 Feb 2025
Verified reviewgreat service
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C. A.
22 Feb 2025
Verified reviewGreat garage very helpful staff
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G. A.
22 Feb 2025
Verified reviewHighly recommend Bristol Street Motors for their professional work ethics and personal care. Big shout out to Mark Allen as he made everything so stress free.
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A. A.
22 Feb 2025
Verified reviewIn my opinion, Bristol Street Motors is the best dealership. They have a knowledgeable sales team that takes the time to thoroughly explain everything, helping you understand the financial aspects and value of your money. They present you with great deals from Nissan without pressuring you into a sale, allowing you to make your own choices. The staff is also incredibly friendly. I wholeheartedly recommend Bristol Street Motors!
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D. A.
22 Feb 2025
Verified reviewVery pleased
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R. A.
22 Feb 2025
Verified reviewExcellent service from Bristol Street Motors Ford Glouster. Highly recommend. Ethan was very professional and knowledgeable.
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D. A.
21 Feb 2025
Verified reviewExcellent experience, and quick delivery. Thank you
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A. A.
21 Feb 2025
Verified reviewMy experience at Bristol Street Motors Ford Wigan was memorable because all went smoothly and salesman was polite and not pushy. Great experience all round
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C. A.
21 Feb 2025
Verified reviewGood job
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P. A.
21 Feb 2025
Verified reviewGreat experience. Was glad I went with them instead of other local dealers given the high standard and quality of the vehicle and their service.
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J. A.
21 Feb 2025
Verified reviewGreat service all around! By far the best dealership I've been to. Car was faultless.
Reviews displayed in chronological order
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