Go to website
Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
L. A.
27 Feb 2025
Verified reviewThe process of buying the car was perfect and the salesman Daniel really understood my needs for a family car and cost reasons. He was professional throughout. We had a bad handover but when I raised my issues they were sorted straight away and I was overall very happy with the experience and would look forward to buying another car again after my 4 years comes to an end. All other salesman were very polite and they all know there stuff.
-
D. A.
27 Feb 2025
Verified reviewMy experience at Bristol Street Motors Renault Leicester was cracking because they went above and beyond to find the best possible vehicle to match what I was asking for. They were incredibly helpful and patient with how picky I was being. Highly recommend Bristol Street Motors Leicester! Fantastic team!
-
B. A.
27 Feb 2025
Verified reviewExcellent service from all departments.
-
R. A.
26 Feb 2025
Verified reviewI was pleased with Bristol Street Motors Ford Gloucester and would recommend them because they delivered what they promised
-
L. A.
26 Feb 2025
Verified reviewProffesional and friendly service
-
S. A.
26 Feb 2025
Verified reviewFirst class. Friendly staff. Helpful, polite and great communications. Made the whole process very easy. Would buy from them again.
-
R. A.
26 Feb 2025
Verified reviewGeorgia, from Briston Street Motors Kings Norton, did a fantastic work helping us before, during and after the purchase. Communication was always fluent and respectful. I'd definitely recommend it to family and friends.
-
C. A.
26 Feb 2025
Verified reviewI dealt with Jon-Paul who was very friendly and easy to talk to. He gave me a deal I was very satisfied with and made the whole process of buying a car easy and enjoyable
-
J. A.
26 Feb 2025
Verified reviewfantastic customer service. Ryan was very nice and detailed
-
K. A.
26 Feb 2025
Verified reviewGood salesman understood our needs without a load of waffle. New car avaialble at a disount price we could afford.
-
A. A.
26 Feb 2025
Verified reviewWe were supplied with the right car at the right price.
-
J. A.
26 Feb 2025
Verified reviewVery satisfied with the service provided.
-
K. A.
26 Feb 2025
Verified reviewVery happy with my purchase from the Crewe Vauxhall branch. Customer Service exceptional. Would recommend to others.
-
S. A.
26 Feb 2025
Verified reviewvery happy with the whole package ,great sales people Kenn & Rob so easy to talk to good funny guys had a laugh. would reccomend to anyone.
-
S. A.
26 Feb 2025
Verified reviewSales team fantastic very pleased
-
J. A.
25 Feb 2025
Verified reviewA pleasure to deal with.
-
I. A.
25 Feb 2025
Verified reviewGreat service provided by Rachel during the purchase process.
-
G. A.
25 Feb 2025
Verified reviewVery attentive and really good at listening to your needs and suiting you to the right car.
-
P. A.
25 Feb 2025
Verified reviewvERY SATISFIED WITH ALL ASPECTS
-
D. A.
25 Feb 2025
Verified reviewfantastic customer service by Jodene. I love my VW Up! Wouldn't hesitate to use them again
Reviews displayed in chronological order
Contact
Go to website
Certification
