Go to website
Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
Y. A.
28 Feb 2025
Verified reviewFantastic James was brilliant very happy he is a credit to the company
-
C. A.
28 Feb 2025
Verified reviewVery happy with purchase of car and everything seems brilliant so far
-
L. A.
28 Feb 2025
Verified reviewI was happy with the service at Bristol Street Motors Ford Shirley because the sales executive John Gardiner was great! He was extremely helpful and friendly, he took time to listen to our requirements and advised us accordingly. John offered me a test drive and was great at putting me at ease and showing me all of the cars features and benefits. John called me a couple of times after the sale making sure I was happy with the car and if I had any questions to call or pop into the showroom if needed. I would 100% recommend John to family and friends. Thanks for your great service!
-
S. A.
28 Feb 2025
Verified reviewThe whole purchasing of our new car was excellent. The salesperson, Haydn was excellent throughout the whole process. We are extremely happy that we went to Bristol Street Motors and would strongly recommend them.
-
K. A.
28 Feb 2025
Verified reviewVery happy with our purchase. The car supplied was just what we were looking for - The service we received from Widnes St Motores was exceptional, Max who we dealt with made experience a pleasure; he explained everything re the car, mainly the tech related to the car. Very happy with our experience.
-
M. A.
28 Feb 2025
Verified reviewvery good and helpful !
-
M. A.
28 Feb 2025
Verified reviewBest car buying experience we have had.
-
J. A.
28 Feb 2025
Verified reviewVery good experience and super happy with the car and howni got dealt with
-
J. A.
28 Feb 2025
Verified reviewFriendly with fantastic customer service and hot chocolate 😊.
-
K. A.
28 Feb 2025
Verified reviewExcellent service lovely staff and I absolutely love my new car really pleased I'd definitely recommend Bristol Street Motors
-
M. A.
27 Feb 2025
Verified reviewIt has been very very good. Although I have had an ongoing issue with the service light relating to an issue with the tyre pressure sensor it is being dealt with and Pete Brampton has kept me updated throughout and am very happy with how he has sorted things
-
R. A.
27 Feb 2025
Verified reviewThey had great communication. And keept me informed every step of the way. Amazing and couldn't be more helpful
-
L. A.
27 Feb 2025
Verified reviewExcellent service all round.
-
A. A.
27 Feb 2025
Verified reviewProfessional and friendly service throughout, a great deal and a great car and my best car buying experience. I'll be back!
-
M. A.
27 Feb 2025
Verified reviewGreat dealership with sales people who weren't pushy and were helpful from the first interaction to delivery. The price was also reasonable and the car was in great condition.
-
J. A.
27 Feb 2025
Verified reviewgood
-
S. A.
27 Feb 2025
Verified reviewExcellent service, i would highly recommend them.
-
S. A.
27 Feb 2025
Verified reviewKnowledgeable and very helpful, willing to go the extra mile.
-
M. A.
27 Feb 2025
Verified reviewVery good service
-
T. A.
27 Feb 2025
Verified reviewVery professional and helpful.
Reviews displayed in chronological order
Contact
Go to website
Certification
