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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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T. A.
2 Mar 2025
Verified reviewI'd recommend Bristol Street Motors Hyundai Silverlink to a friend because Geoff was fantastic! He explained everything really simply and did not put any pressure on me to buy the car. Very professional and informative service.
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D. A.
2 Mar 2025
Verified reviewVery good
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S. A.
2 Mar 2025
Verified reviewGood customer service
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A. A.
2 Mar 2025
Verified reviewI had a great experience at Bristol Street Motors Hyundai Silverlink because Craig was friendly, knowledgeable & made me feel confident that the car was the right one for me. The service provided both during the sale and afterwards has been outstanding
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I. A.
2 Mar 2025
Verified reviewBristol Street themselves are great, the issue is with SEAT Connect, they are useless and do not address customer complaints or seem to take them seriously.
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M. A.
2 Mar 2025
Verified reviewExcellent, helpful without being pushy.
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K. A.
2 Mar 2025
Verified reviewI'd definitely recommend Bristol Street Motors Ford Cheltenham because the service we received was second to none from first enquiry to picking up the car the whole experience was seamless!
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R. A.
1 Mar 2025
Verified reviewCar purchase made as easy as possible - thank you
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S. A.
1 Mar 2025
Verified reviewGood, friendly service and staff. At the end of the phone if I wasn't sure of anything or wanted any more information, easily contactable.
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K. A.
1 Mar 2025
Verified reviewFantastic experience
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J. A.
1 Mar 2025
Verified reviewFrom the moment we came in were made to feel welcome and our needs were catered for. There was no pressure from the Sales Advisor who helped up pick out our perfect car.
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J. A.
1 Mar 2025
Verified reviewgreat service and great car (skoda kodiaq)
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D. A.
1 Mar 2025
Verified reviewMy experience at Bristol Street Motors Ford Morpeth was cracking because the sales team listened to my needs and sourced a good deal on a vehicle
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S. A.
1 Mar 2025
Verified reviewThe purchase went smoothly, and all facets of the purchase were explained in length and in detail. I would be happy to purchase a car from them again.
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M. A.
1 Mar 2025
Verified reviewOutstanding service
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P. A.
1 Mar 2025
Verified reviewAll Good
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M. A.
1 Mar 2025
Verified reviewGreat dealership, had my last three cars from there, smooth from start to finish...great service look after you pretty well, fantastic package etc great prices....well done guys....thanks to Patrick, great rep, friendly and looked after me.
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A. A.
1 Mar 2025
Verified reviewExcellent service
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P. A.
1 Mar 2025
Verified reviewHad 6 motors now and very satisfied with the same salesman we have all six motors off
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J. A.
1 Mar 2025
Verified reviewAll sorted in the end
Reviews displayed in chronological order
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