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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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H. A.
4 Mar 2025
Verified reviewAsh is sales was excellent and so helpful. I would recommend the silverlink dealership to anyone.
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J. A.
4 Mar 2025
Verified reviewMade trading in and buying a new car super easy. Staff very friendly and helpfull.
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P. A.
4 Mar 2025
Verified reviewexcellent in all respects
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R. A.
4 Mar 2025
Verified reviewEasy to deal with, plenty cars to choose from
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C. A.
4 Mar 2025
Verified reviewBrilliant service and follow up communication
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C. A.
4 Mar 2025
Verified reviewI had a great experience at Bristol Street Motors Hyundai Silverlink because of the friendly staff, the quality of the information procided and the car itself.
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J. A.
4 Mar 2025
Verified reviewExcellent service, good experience with a knowledgeable team, especially from my old friend Adrian Leivers in sales, who has guided me through my many purchases from Bristol Street Motors over many years. Thank you. Jeff Gibling
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I. A.
4 Mar 2025
Verified reviewAlways have fantastic service from Bristol Street Motors Stafford, whether buying a car or having a car serviced. All staff have treated me with the greatest courtesy and respect and will go out of their way to help.
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J. A.
4 Mar 2025
Verified reviewExcellent service and advice. Very helpful and efficient service, polite and friendly service from Adrian Leivers and all the staff at Bristol Street Motors. Many thanks
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M. A.
4 Mar 2025
Verified reviewI would recommend Bristol Street Motors Ford Macclesfield!!! Nice and easy deal 100% recommended 👍👍👍
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P. A.
4 Mar 2025
Verified reviewVery straightforward and helpful!
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G. A.
4 Mar 2025
Verified reviewBristol street motors asked what I needed and in my price bracket, the staff were great.
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L. A.
4 Mar 2025
Verified reviewSuper helpful Polite friendly and very informative service. Love the car
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A. A.
4 Mar 2025
Verified reviewI'd definitely recommend Bristol Street Motors Ford Redditch because from the start of interation,communication and service provide for me till the end of the process of completing the purchase of the car is nice and smoothly and to crown it all,the customer service rendered to me by Taylor Duggan and Ellis is very superb,if not because of anything but because of Taylor Duggan,I will continue inviting family and friends to started dealing with you guys. Honestly having Taylor Duggan in your exterblishment is a great opportunity for Ford Redditch.
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D. A.
4 Mar 2025
Verified reviewVery good
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W. A.
4 Mar 2025
Verified reviewDan was fantastic and very helpful I woyld highly recommend buying a car from Bristol Street Silverlink
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M. A.
4 Mar 2025
Verified reviewRobert was great. He listened to what I wanted and provided a choice of vehicles. After test driving a vehicle I bought it. Rob went through all the options for purchase including the add ons and did not put me under any pressure to buy.
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K. A.
4 Mar 2025
Verified reviewGood Communication throughout. Accurate & detailed information from the start. Very pleased with the overall service provided.
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M. A.
3 Mar 2025
Verified reviewFantastic from start to Finnish
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D. A.
2 Mar 2025
Verified reviewExcellent sales man, Jonathan very helpful and friendly would highly recommend him.
Reviews displayed in chronological order
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