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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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P. A.
9 Mar 2025
Verified reviewI would happily recommend Bristol Street Motors to friends and family , because my experience of buying cars there has always been a very easy straight forward process. All the staff are friendly and professional, nothing is a problem.
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K. A.
8 Mar 2025
Verified reviewVery helpful staff very easy to contact very quick delivery and sell of car
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G. A.
8 Mar 2025
Verified reviewSimple process from start to finish would definitely recommend buying from George he was very helpful, friendly and knowledgeable
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R. A.
8 Mar 2025
Verified reviewFirst class!
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D. A.
8 Mar 2025
Verified reviewI was happy with the whole process. Everything was well explained and all my questions answered.
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S. A.
8 Mar 2025
Verified reviewAn excellent experience from start to finish, I would recommend checking out the Bristol Street Motors SEAT Dealership.
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A. A.
8 Mar 2025
Verified reviewI had a very positive experience with Bristol Street Motors. The customer service was excellent, and the team was helpful, knowledgeable, and professional throughout the entire process. They made the car-buying experience smooth and hassle-free, ensuring I had all the information I needed. I would definitely recommend them to anyone looking for a reliable dealership with great service.
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M. A.
8 Mar 2025
Verified reviewWe have visited many car showroom over recent weeks, some of which we would never visit again. However the experience at Vertu was exceptional from first walking through the doors, it was a different experience. Professional, effective communication, information including processes of part exchange. It made the process of purchasing a new car less stressful and enjoyable, thank you
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J. A.
8 Mar 2025
Verified reviewFantastic
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C. A.
8 Mar 2025
Verified reviewVertu Honda Morpeth were great because they helped me select the best vehicle for my needs and explained thoroughly the specifications and benefits available.
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G. A.
8 Mar 2025
Verified reviewThe staff at Vertu Honda Derby were good because they made you feel valued and treated me the same even though I didn't Buy a Brand new Car overall a brilliant experience for me
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T. A.
8 Mar 2025
Verified reviewLe-Roy & Simon couldn't do enough for me, I'm happy with the choice of my Jazz and the way I've financed the deal, thank you to vertu
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G. A.
7 Mar 2025
Verified reviewBristol Street Motors Sunderland is a good used car dealership
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N. A.
7 Mar 2025
Verified reviewThe process was straightforward and simple, highly efficient and supported by a professional team of enthusiastic people.
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A. A.
7 Mar 2025
Verified reviewBelieve it or not, I last bought a car over 30 years ago and the experience I had at various dealerships was poor, to say the least. Well, what a difference 30 years make! The greeting from staff ( I was served by Millie) was warm and enthusiastic, and although I was smitten by virtually the first car I saw, which probably made Millie's life easier, I got the feeling they would have gone out of their way to find me the right car, which is how it should be. Well done Millie, and thanks to Bristol street motors Ford Bromley!
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H. A.
7 Mar 2025
Verified reviewGreat from start to finish. Hamid was extremely helpful.
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J. A.
7 Mar 2025
Verified reviewAlways excellent service
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C. A.
7 Mar 2025
Verified reviewPeugeot Barnstaple.. If you want good service , this is where to go.
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S. A.
7 Mar 2025
Verified review100%
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J. A.
7 Mar 2025
Verified reviewAn excellent and professional service throughout the process.
Reviews displayed in chronological order
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