Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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M. A.
19 Mar 2025
Verified reviewExcellent, very helpful and explained everything to me
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K. A.
19 Mar 2025
Verified reviewVery good
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J. A.
19 Mar 2025
Verified reviewexcellent service.
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M. A.
19 Mar 2025
Verified reviewChloe P was great, quick to respond to queries and efficient. Couldn't have done more to assist along the way!
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D. A.
19 Mar 2025
Verified reviewRachel and her team provided outstanding customer service. We were made to feel totally at ease whilst purchasing our car. The company went above and beyond in all aspects. Would definitely buy from them again. Thanks again Rachel you made a usually stressful purchase easy.
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P. A.
19 Mar 2025
Verified reviewSatisfied with the service received from Vertu Honda Mansfield, Beth was great and Zach too.
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I. A.
18 Mar 2025
Verified reviewService was great really efficiant
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A. A.
18 Mar 2025
Verified reviewBrilliant
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W. A.
18 Mar 2025
Verified reviewIt went smoothly and the staff were all friendly and helpful. We dealt with Jason who was knowledgeable and extremely helpful
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D. A.
18 Mar 2025
Verified review10 out of 10
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M. A.
18 Mar 2025
Verified reviewOutstanding service
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P. A.
18 Mar 2025
Verified reviewA very efficient and professional service was provided.
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S. A.
18 Mar 2025
Verified reviewSean was very helpful. Thank you for everything Sean
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L. A.
18 Mar 2025
Verified reviewI had an amazing experience. Lee made everything clear to me, Lee was very proffesional, clear and honest in every way going through everything with me, takinv time to explain and ensure I understood everything
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M. A.
18 Mar 2025
Verified reviewWe were dealt with by Danny Gerry who was very personable, easy to talk with and nothing was too much trouble, thank you Danny, we absolutely love the car! :-)
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J. A.
18 Mar 2025
Verified reviewBristol Street Motors Peugeot Banbury were great because they were very helpful and reliable and made me feel welcome
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D. A.
17 Mar 2025
Verified reviewExcellent, very informative, easy to deal with
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P. A.
17 Mar 2025
Verified reviewExcellent
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K. A.
17 Mar 2025
Verified reviewSpot on
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N. A.
17 Mar 2025
Verified reviewExcellent
Reviews displayed in chronological order