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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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J. A.
24 Mar 2025
Verified reviewGreat car, great service, highly recommended
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N. A.
24 Mar 2025
Verified reviewOur experience again was very good and this is the third car we have purchased from them
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J. A.
23 Mar 2025
Verified reviewI'd definitely recommend Bristol Street Motors Ford Redditch because on arrival we was welcomed by Umer one of your sales reps. He was very friendly & helpful, we explained what kind of vehicle we wanted which was then quickly narrowed down by Umer, we had our test drive the same day which made me and my partner very happy. After the test drive we knew it was the car we wanted, Umer then helped us every step of the way as well as keeping us informed and answered any questions that we queried along the way very happy purchase.
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A. A.
23 Mar 2025
Verified reviewVery good, great experience.
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J. A.
23 Mar 2025
Verified reviewI recently bought a Ford Puma from Pete Brampton at Worcester. Pete's very knowledgeable about the cars, helpful too. He found a car in the colour I wanted at the Redditch branch. He met me there to test drive the car, then drove it back to Worcester to get it prepped It was ready for collection on time and Pete went thru all the tech on car before I left. Excellent service.
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J. A.
23 Mar 2025
Verified reviewVery friendly and proffessional staff. nohing was a problem and it made the whole experience a pleasure.
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J. A.
22 Mar 2025
Verified reviewBuying a used car from Vertu Honda Huddersfield was a great experience for us from start to finish. We dealt with Cristian who was easy to communicate with, friendly, relaxed and knowledgeable. From my initial enquiry about a used Honda jazz, to buying and collecting it, I felt reassured and well guided throughout. It really helped to see a very detailed and honest video of the car showing its condition and features which Cristian provided before we travelled from Leeds to view and test drive it. After greeting us at the dealership and showing us the car, Cristian was in no way pushy and left us to have a good look at it. When we needed information and had questions, he was on hand and was really well-informed about the car, its history and features. We decided to buy it and were taken through all the details of the process and options very clearly. It was a joy to collect the car the following week, beautifully clean and shiny inside and out (they had also repaired a minor dent in the body work) We drove away very happy. Cristian also followed up with a call a few days after collection to check how everything was going. Excellent Thanks so much to the whole team at Vertu Honda Huddersfield
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P. A.
22 Mar 2025
Verified reviewthe service from initial enquiry to sales team / commercial and handover was excellent
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S. A.
22 Mar 2025
Verified reviewFirst class service every time would recommend to anyone to give them a try and see for yourself
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B. A.
22 Mar 2025
Verified reviewHelpful sales person. Great car all details explained greatly.
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D. A.
22 Mar 2025
Verified reviewExcellence from start to finish. Everybody contributed to a smooth, non-stressed occasion. Hard to find a better group of people.
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C. A.
22 Mar 2025
Verified reviewGreat service
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V. A.
22 Mar 2025
Verified reviewVery goo
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S. A.
22 Mar 2025
Verified reviewReally good experience and friendly staff
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J. A.
22 Mar 2025
Verified reviewFantastic from start to finish!
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K. A.
22 Mar 2025
Verified reviewgood
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A. A.
22 Mar 2025
Verified reviewGood service and transparency..
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T. A.
22 Mar 2025
Verified reviewEveryone was very helpful and kind. They take care if their customers make you feel at home
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D. A.
22 Mar 2025
Verified reviewGreat place and great people to deal with
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J. A.
22 Mar 2025
Verified reviewA good selection of cars and the sales staff have a good understanding of there products
Reviews displayed in chronological order
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