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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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D. A.
30 Mar 2025
Verified reviewA very friendly and professional dealership.
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D. A.
30 Mar 2025
Verified reviewvery good and friendly
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J. A.
30 Mar 2025
Verified review5 star 100 %
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P. A.
30 Mar 2025
Verified reviewAll in all an easy going visit, test drive and purchase.
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J. A.
29 Mar 2025
Verified reviewExcellent service across all departments, very friendly.
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F. A.
29 Mar 2025
Verified reviewAll good
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A. A.
29 Mar 2025
Verified reviewHighly recommended very pleasant to look around and see the variety of different vehicles and very pleasant and helpful staff
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M. A.
29 Mar 2025
Verified reviewRawnok is the best
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J. A.
29 Mar 2025
Verified reviewDid not use an online site
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G. A.
29 Mar 2025
Verified reviewExcellent service from the guys at Vertu Honda Derby
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D. A.
29 Mar 2025
Verified reviewBristol Street Motors take all the time you need to find the car you want.
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J. A.
29 Mar 2025
Verified reviewVery good service. All staff very helpful. Great experience.
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J. A.
29 Mar 2025
Verified reviewEfficient, reliable and professional service from start to finish.
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M. A.
29 Mar 2025
Verified reviewFantMy experience at Vertu BMW York was memorable because I never before been in a position where buying new car was so easy and enjoyable. Special thx to Denholm but the whole team was extremely professional and keen to provide me with all the support needed to buy my new car. Thank you guys, especially Denholm.
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C. A.
28 Mar 2025
Verified reviewGreat service, no issues, always provided help and information whenever needed
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D. A.
28 Mar 2025
Verified reviewAll straightforward, clean & efficient with excellent sales and service. Would highly recommend
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A. A.
28 Mar 2025
Verified reviewAfter 30 years of owning Honda cars I have always been satisfied with the quality of cars and the excellent customer service. Why would I go elsewhere?
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M. A.
28 Mar 2025
Verified reviewOver the moon with the car we purchased from Bristol Street Motors really helpful people and it was so easy.even if we were nearly 450miles away.thanks people.
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I. A.
28 Mar 2025
Verified reviewI was very happy with the whole process of buying my car from Bristol Street Motors
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F. A.
28 Mar 2025
Verified reviewvery happy with the product and service
Reviews displayed in chronological order
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