Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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R. A.
26 Apr 2025
Verified reviewWe're very pleased with our used Ford Kuga. The car was as described in the lead-up to our test drive, well priced, clean and Dean was very helpful throughout the whole transaction.
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M. A.
26 Apr 2025
Verified reviewVery satified with the vehicle although transport from its location took a lot longer than expected.
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S. A.
26 Apr 2025
Verified reviewStaff very helpful, and a smooth overall experience
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J. A.
26 Apr 2025
Verified reviewJust a pleasant experience from start to finish. Would recomment to anyone. Truly upholds the Ford brand
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J. A.
26 Apr 2025
Verified reviewgreat shop floor staff makes the company and of course Honda, not forgetting Kevin at Mansfield Honda.
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B. A.
26 Apr 2025
Verified reviewCustomer service was outstanding.
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J. A.
26 Apr 2025
Verified reviewVertu Ford Crewe were great because Ben the sales person went through everything for us and explained everything clearly couldn't do enough for us he was the main reason we bought the car after the test drive.
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A. A.
26 Apr 2025
Verified reviewThe showroom is bright and clean, the sales staff are knowledgeable about the vehicles they are selling, the ladies on reception have worked there for a long time - it's good to see a friendly face, the waiting area (while the car is serviced) is clean and comfortable.
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U. A.
26 Apr 2025
Verified reviewUser friendly, great to browse stock.
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K. A.
26 Apr 2025
Verified reviewVery efficient, Great service and Rob fletcher at Bolton the best Salesman I have ever dealt with.
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M. A.
26 Apr 2025
Verified reviewVertu Peugeot Oxford were helpful and professional. They explained my options clearly and made the process easy and safe. My Peugeot 2008 was in great condition, and I’m very happy with it.
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G. A.
26 Apr 2025
Verified reviewI am satisfied in every way with the handling of my order and with my car.
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A. A.
26 Apr 2025
Verified reviewI have been provided with a great customer service. The sale assistant - Mr Khan- had provided me with necessary information and help me to set up my finance agreement according to my needs.
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A. A.
26 Apr 2025
Verified reviewAn excellent service, and good value Brilliant Motorcycle, and well prepared and handed over
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R. A.
26 Apr 2025
Verified reviewpainless procedure, no hard sell and the second hand van I bought was in great order
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A. A.
26 Apr 2025
Verified reviewMy experience at Vertu Vauxhall Hexham was positive because the sales assistant was very good at his job
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K. A.
26 Apr 2025
Verified reviewExceptionally wonderful experience at Vertu Ford Durham.
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K. A.
26 Apr 2025
Verified reviewThe dealership was very welcoming and friendly, they helped with all questions I had about the car I picked and it didn't take long for things to go through, I am one very happy and lucky driver of a new car.
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H. A.
26 Apr 2025
Verified reviewCar is perfect for what I need. Andy knew exactly what I was looking for and provided excellent service
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F. A.
26 Apr 2025
Verified reviewLove the Honda hybrid, it is everything we were looking for (originally looking for an Audi Q 3 or 5). So pleased we hadnt found one before we went into the Honda garage.
Reviews displayed in chronological order