What is Vertumotors.com's address ?

Room 505, 5th Floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon

Reviews for Vertumotors.com

Q: What do Internet users think about Vertumotors.com ?

With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring. Reviews repeatedly mention good customer service, professional dealings and quick completion of paperwork, sometimes within an hour. Buyers also note good choice of vehicles, useful guidance through the options and follow-up after the sale. Some customers appreciated being kept updated throughout the process and found the team understanding of their needs. vertumotors gathers overwhelmingly positive feedback with 10575 reviews published in total and an average rating of 4.9 stars.

Total: 10 575 reviews since 27/01/2023

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4.9

Based on 2 114 reviews from the last 12 months

5

95%
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5%
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Review Summary

With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.

Reviews repeatedly mention good customer service, professional dealings and quick completion of paperwork, sometimes within an hour. Buyers also note good choice of vehicles, useful guidance through the options and follow-up after the sale. Some customers appreciated being kept updated throughout the process and found the team understanding of their needs.

This summary is AI-Generated

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Helpful?

Team expertise

1,637 reviews mention our team's expertise, with 99% positive feedback.

"Very helpful and knowledgeable salespeople with reasonable priced cars."

"Great and very friendly staff. They very helpful."

"The sales representative Luke has been very helpful and friendly."

Friendliness & courtesy

1,020 reviews mention our friendliness and courtesy, with 98% positive feedback.

"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"

"Excellent service.. Professional approach. Very knowledgeable"

"Customer service excellent staff friendly. Everything explained very well"

Responsiveness

542 reviews mention our responsiveness, with 97% positive feedback.

"Easy to find. Great communication. Friendly and helpful service."

"Good costumer service. Prompt attendance"

"Website was clear and easy to use, staff were very friendly and helpful"

Digital experience

176 reviews mention the digital experience, with 90% positive feedback.

"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"

"The site is easy to navigate and does all that is required."

"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."

Delivery

70 reviews mention delivery, with 94% positive feedback.

"very satisfied with service and delivery ,first class"

"All was undertaken quickly and efficiently."

"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"

Choice

59 reviews mention choice, with 100% positive feedback.

"Good selection and photos & info on the vehicles. Option to reserve."

"Excellent and knowledgeable sales team with plenty of choice of vehicles"

"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"

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M. A.
26 Apr 2025
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great service!
Experience from: 19 Apr 2025
E. A.
26 Apr 2025
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from start to finish everyone was very helpful and i couldn't be more happy with the car
Experience from: 19 Apr 2025
J. A.
26 Apr 2025
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I'd definitely recommend Vertu Toyota Chesterfield because the customer service from start to finish was 2nd to none. No one was pushy just extremely helpful especially our salesman Janes
Experience from: 19 Apr 2025
J. A.
26 Apr 2025
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Saw my new car on the website. Went to look and left deposit . Was very good and friendly service . Everything sorted for me to pick up and I love my new car
Experience from: 19 Apr 2025
R. A.
26 Apr 2025
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Good until we drove off the forecourt. Then, no response to an email nor 2 phone calls. Clearly not interested in after sales service.
Experience from: 18 Apr 2025
S. A.
26 Apr 2025
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I would recommend Vertu Vauxhall Hexham to friends and family. They always have a welcoming and trusted salesperson to help find the perfect car, stepping me through all I need to know. Afters sales is spot on so I feel well supported throughout the purchase and long after. Perfect for anyone considering buying their first car.
Experience from: 19 Apr 2025
J. A.
26 Apr 2025
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Customer service is excellent. Aftercare is outstanding.
Experience from: 20 Apr 2025
A. A.
19 Apr 2025
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Simply and easy to use
Experience from: 18 Apr 2025
D. A.
19 Apr 2025
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Jack from the Cheltenham branch was knowledgeable about the car I was thinking of purchasing, took it on a great test run where Jack explained about the car etc. Great experience from start to finish I ended up buying the car iwith full payment prior to collecting it.
Experience from: 18 Apr 2025
D. A.
19 Apr 2025
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Always received excellent customer service and support.
Experience from: 18 Apr 2025
M. A.
19 Apr 2025
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Staff and great. Really care and go above and beyond to check you are happy before and after purchase.
Experience from: 18 Apr 2025
M. A.
18 Apr 2025
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Such a pleasure to spend our money there !!
Experience from: 17 Apr 2025
A. A.
18 Apr 2025
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Amazing experience with Jamal and handover was made simple and amazing. The whole experience was perfect from jhosh helping too. Would reccomend everyone to visit the place
Experience from: 17 Apr 2025
M. A.
18 Apr 2025
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Fantastic service and great option
Experience from: 17 Apr 2025
S. A.
18 Apr 2025
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All explained to me by the team at Shirley
Experience from: 17 Apr 2025
A. A.
18 Apr 2025
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Amazing experience with Jamal and jhosh both very helpful and made the experience of buying easy. Would recommend to everyone
Experience from: 17 Apr 2025
A. A.
18 Apr 2025
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I found exactly which car I wanted on the website, rang to make an appointment to view the car and everything just fell into place
Experience from: 17 Apr 2025
M. A.
18 Apr 2025
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The salesman, Granville, was professional, answered all our questions and took care of all details with the car prior to delivery.
Experience from: 17 Apr 2025
F. A.
18 Apr 2025
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Smooth & Family friendly
Experience from: 17 Apr 2025
M. A.
18 Apr 2025
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Overall very happy with the experience and results I have recieved would highly recommend to friends and family.
Experience from: 17 Apr 2025