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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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J. A.
26 Apr 2025
Verified reviewFantastic experience and great service.
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T. A.
26 Apr 2025
Verified reviewI'd recommend Vertu Volkswagen Hereford to anyone because lovely helpful staff Richard and Felix were fab
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C. A.
26 Apr 2025
Verified reviewquality of service at both Huddersfield and Bradford is second to non
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M. A.
26 Apr 2025
Verified reviewall very efficient
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V. A.
26 Apr 2025
Verified reviewVery good, great service. I would recommend.
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C. A.
26 Apr 2025
Verified reviewI fully recommend Vertu Derby, staff are absolutely brilliant and the quality of the vehicles are amazing, I definitely would not shop anywhere else.
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M. A.
26 Apr 2025
Verified reviewGreat experience and helped to find the right car for our family needs.
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S. A.
26 Apr 2025
Verified reviewAmazing service provided
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K. A.
26 Apr 2025
Verified reviewI'd definitely recommend Vertu Honda Nottingham because the service I received was superb and I did not feel pressured at any stage.
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S. A.
26 Apr 2025
Verified reviewVertu Honda Nottingham were great because the service we received at Nottingham Honda was absolutely first class, from beginning to end. We would particularly like to commend Ivan Ke, for his great good effort on our behalf and his thoroughly professional management of this sale. Ivan went to considerable trouble to ensure we were fully appraised of Vertu services and support, including welcome advice on the various of finance and warrantee options. He had an excellent knowledge of the vehicle we expressed interest in and quickly arranged an accompanied test drive. He was pleased to facilitate an inspection of the engine, answered all our questions on the vehicle's history comprehensively and provided a documented record of each service. The vehicle was presented to us with considerable fanfare, fully serviced and valeted, with new front tyres and perhaps most importantly, a very cute Honda teddy bear for our newborn grandson!
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D. A.
26 Apr 2025
Verified reviewI'd definitely recommend Vertu BMW Sunderland to friends and family because customers really matter and it seems to be a cultural thing.
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K. A.
26 Apr 2025
Verified reviewSales rep very knowledgeable ,pleasant ,offered drinks and an overall good service.
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C. A.
26 Apr 2025
Verified reviewI recently purchased a Ford Puma from Bristol Street Ford West Bromwich, and I couldn’t be happier with the experience. Harman Singh, my sales advisor, was incredibly helpful, professional, and made the whole process smooth from start to finish. This isn’t my first time buying from Bristol Street—I previously bought a Ford Focus here, and I came back because of the excellent service I received before. Harman truly went above and beyond to ensure everything was perfect, and it’s clear that customer satisfaction is a top priority. Highly recommend both Harman and the team at Bristol Street Ford!
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K. A.
26 Apr 2025
Verified reviewViewed and reserved car on line to make an appointment to view in person. Drove up 2 days later viewed the car, was as described. Thanks to Cameron for an easy process to purchase the car. Went through all aspects of purchasing with no pressure.Would definitely make the trip up again if i change car in the future.Thanks again Cameron.
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L. A.
26 Apr 2025
Verified reviewThe experience at Vertu SEAT Derby was brilliant. Very friendly and accommodating team. I really felt like there was attentive personal service every step of the way from initial contact all the way to final delivery. Very smooth operation 👌
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J. A.
26 Apr 2025
Verified reviewI had a brilliant experience at Vertu with Megan as my salesperson. She was really friendly, informative and approachable and went out of her way to find me the right vehicle and make sure I was happy with everything. I would absolutely recommend the dealership and Megan to anyone looking to buy a ford car.
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V. A.
26 Apr 2025
Verified reviewThey were very professional, to the point and knew their stuff. Josh in particular has been very helpful.
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J. A.
26 Apr 2025
Verified reviewThe salespeople we worked with at Newcastle and Hexham were both very helpful.
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M. A.
26 Apr 2025
Verified reviewVery good and excellent service, could not recommend them enough. The site is easy to navigate and has a wide range and selection of cars and purchasing options. The staff were more than helpful ad friendly, listening to all my needs and accommodating them as best they could. The dealer Jack was incredible and could not have done more for me and explained the whole process from start to finish and kept in great contact. Jack was able to sort my perfect car and source it from their Derby branch and have it delivered locally to Stoke and this was done extremely fast.
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K. A.
26 Apr 2025
Verified review1st class Customer Service from.start to finish ftom Matt Jones and his team
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