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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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T. A.
27 Apr 2025
Verified reviewVery good.
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P. A.
27 Apr 2025
Verified reviewThe website was useful and easily navigable for scanning the good range of vehicles on offer. Communication was good and after sales services were explained helpfully.
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H. A.
27 Apr 2025
Verified reviewI received excellent customer service from Steve Clelland at the Bolton branch. He kept me well informed all the way through the purchase and his aftercare service is second to none. I would highly recommend vertu Bolton if you're on the look out for a great second hand car.
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A. A.
27 Apr 2025
Verified reviewI recently bought my Ford Fiesta ST-Line from Bristol Street Motors, part of Vertu Motors, and the experience was absolutely flawless. The staff were exceptional — professional, friendly, and made the whole process quick and easy. Everything was handled smoothly with no issues at all. I’m extremely happy with the service and would highly recommend them to anyone looking to buy a car!
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C. A.
27 Apr 2025
Verified reviewGood onsite / show room customer service.
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I. A.
27 Apr 2025
Verified reviewVery helpful
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M. A.
27 Apr 2025
Verified reviewExcellent service sale staff were amazing made me and my wife very welcome While purchasing are new car Austin made tea with biscuits and explained my options and my purchasing plan and I bought my new civic type r .
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M. A.
26 Apr 2025
Verified reviewGreat service from Regan. He made my car purchase really easy. Would recommend.
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N. A.
26 Apr 2025
Verified reviewExcellent service. Will go back for more
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D. A.
26 Apr 2025
Verified reviewAmazing company and brilliant cars. Always go back!!
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J. A.
26 Apr 2025
Verified reviewI can highly recommend Vertu Hyundai Silverlink. The best dealership I have ever had the pleasure of dealing with and that is a lot. Friendly, knowledgeable, no pressure, just very good cars which is basically what we visit a showroom for. Thank you
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R. A.
26 Apr 2025
Verified reviewI had an unbeatable and excellent customer journey from the outset to the signing of the contract. Mr Navid was patient and ready and answered all questions I had. He comes highly recommended to all those who love excellence in dealerships. The other staff were equally welcome. The customer refreshment corner was comforting place while waiting. Indeed your years of dealership was glaring. Thanks!
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P. A.
26 Apr 2025
Verified reviewThe experience at Vertu Renault Exeter was fantastic because Samantha was very positive and helpful, she was very knowledgeable and didn't give me the classic "sales" pitch I've experienced in other garages. I'm very happy with the car I brought, which was perfect for my needs and appreciate the efforts Samantha and her manager did to get the car within my budget. Excellent experience overall.
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J. A.
26 Apr 2025
Verified reviewsite was great, car is great, everything was great
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L. A.
26 Apr 2025
Verified reviewAmazing service and dedicated staff
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I. A.
26 Apr 2025
Verified reviewMy experience at Vertu Vauxhall Keighley was positive because of Joseph. Without hesitation, he knew everything about each car he showed me. He was confident. He was professional. Plus, the after-sales interactions have been friendly and supportive. Very pleased and impressed.
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O. A.
26 Apr 2025
Verified reviewThe experience at Vertu Ford Bolton was fantastic because the services provided to me were top notch and I enjoyed every bit with the help of the sales man, Tom Campbell. He was very detailed and helpful throughout and even after the process of purchase.
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D. A.
26 Apr 2025
Verified reviewExcellent website, which enabled us to find the best cars for us, and narrow down the field before making an in-person appointment. Excellent customer service throughout.
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L. A.
26 Apr 2025
Verified reviewThe whole process of purchasing a car from start to finish was smooth, and well-explained, excellent service all round.
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D. A.
26 Apr 2025
Verified reviewI was very satisfied with the friendly and efficient service
Reviews displayed in chronological order
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