Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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M. A.
29 Apr 2025
Verified reviewthe staff is so helpful
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K. A.
29 Apr 2025
Verified reviewExcellent service from all involved at Vertu Ford Stoke especially Stewart and Callum in used car sales in exchanging my car. Am extremely pleased with my purchase.
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A. A.
29 Apr 2025
Verified reviewVery satisfied with my car and whole experience with vertu
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P. A.
29 Apr 2025
Verified reviewThe Vertu Web site is very easy to navigate and find suitable vehicles. The overall experience a the dealership is always very good and the always make you feel welcome and cater to you needs and any queries you may have. An overall great experience
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A. A.
29 Apr 2025
Verified reviewFirst rate customer service from start to finish. Ryan Tooth at Vertu Ford, Worcester, was friendly, thorough and very professional.
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A. A.
29 Apr 2025
Verified reviewI am very happy with my car purchases from Vertu Hyundai Bristol and would definitely recommend people to try them first when nuying a new or newer car.
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D. A.
29 Apr 2025
Verified reviewGreat sale team
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J. A.
29 Apr 2025
Verified reviewExcellent service
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P. A.
29 Apr 2025
Verified reviewVery helpful sales staff assisted me in finding the perfect replacement car. An all round excellent service.
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L. A.
29 Apr 2025
Verified reviewExcellent. The process of buying was a pleasure rather than the hassle of previous companies. Cristian was a great pleasure to deal with, made the process simple.
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L. A.
29 Apr 2025
Verified reviewI was driving past the dealership and popped in to have a look around and found a car i was very interested in. Gary introduced himself and was very polite and professional. He was very knowledgeable and helped me throughout the whole process. He wasn't pushy and catered to what i wanted. I was very pleased and I am extremely happy with my new car and would highly recommend this garage and Gary.
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S. A.
29 Apr 2025
Verified review5 star 🌟
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D. A.
29 Apr 2025
Verified reviewEASILY NAVIGATED SITE ENABLED US TO SELECT A EW CAR OPTIONS BUT WE DID PURCHASE FIRST CAR THAT WE CHOSE TO VIEW.
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T. A.
29 Apr 2025
Verified reviewJack took us round and was helpful and friendly, willing to take his time and explain everything we needed to know about the car and financing.
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E. A.
28 Apr 2025
Verified reviewThe customer service was great, very helpful and friendly, I would definitely recommend it.
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B. A.
28 Apr 2025
Verified reviewVery satisfied with the service I got and with the product I bought. Staff were very helpful, could not fault them at all.
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C. A.
27 Apr 2025
Verified reviewVery good onsite / show room customer service.
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A. A.
27 Apr 2025
Verified reviewThe staff at redditch , ford , are professional .
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C. A.
27 Apr 2025
Verified reviewVertu Motornation Derby were great because they were very professional and not the typical pushy sales rep
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C. A.
27 Apr 2025
Verified reviewHelpful
Reviews displayed in chronological order