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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Catherine A.
10 May 2025
Verified reviewWe would really recommend Vertu Honda, sales person was knowledgeable, friendly and helpful. Gave us a good price for our part exchange. Felt valued customers and love the vehicle we have bought, it is our fourth Honda.
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Victor A.
10 May 2025
Verified reviewAmy was amazing, she guided me through start to finish, this was my first car I have ever bought because I have had company cars before this, she explained everything to me and she was so helpful, if it was not for her I don't think I would have bought the car, definitely will be going back to change the car at some point.
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Nicholas heath A.
10 May 2025
Verified reviewvery good service daril the salasman was brilliant
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Jenny wragg A.
10 May 2025
Verified reviewAll was excellent from start to finish
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D. A.
10 May 2025
Verified reviewEasy to navigate, great customer service- informative & attentive without being overbearing. Will happily visit for our service plan and use again in the future.
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M. A.
10 May 2025
Verified reviewgreat service from start to finish.
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Gavin A.
10 May 2025
Verified reviewSaw a second hand car online and rang up to see it the next day. When I arrived the car was out at the front ready for me to take for a test drive. The service received from Will was great and they even delivered the car to my home in York the next working day.
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S. A.
10 May 2025
Verified reviewExcellent service, and great after care,
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Cathrine A.
10 May 2025
Verified reviewI am highly satisfied with the service offered by Sohail Mohammed
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Gyorgy A.
10 May 2025
Verified reviewWe found easy to find a suitable car and then buy it. James Ross at Vertu Toyota did a great job helping us to make the purchase.
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Stephen A.
10 May 2025
Verified reviewThe staff at skoda darlington very helpful and help you get what you want
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Ella A.
10 May 2025
Verified reviewVery good experience. Professional but in a normal way so it wasn't intimidating.
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Mark A.
10 May 2025
Verified reviewFrom start to finish the whole adventure was outstanding, the staff were all very helpful.
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S. A.
10 May 2025
Verified reviewExcellent service felt during purchasing process from initial enquiry to final discussion & purchase of vehicle. I would highly recommend this delearship to friends & family in the future with great range of cars.
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Sharon mccann A.
10 May 2025
Verified reviewAmazing 👏
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Tracey foster A.
10 May 2025
Verified reviewI'd recommend Vertu Skoda Darlington because they are friendly and they made you welcome and they very good sorting out the finance out . They kept you updated on everything and I can't thank them enough
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K. A.
10 May 2025
Verified reviewAmazing customer service. Seamless purchase and a great sales team.
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A. A.
10 May 2025
Verified reviewI'd definitely recommend Vertu Ford Crewe, especially Gabby, to friends and family because has been absolutely fantastic and is such a friendly, reassuring person. She is always happy to make me feel at ease. I have never ever witnessed customer service to be so excellent. Nothing was too much trouble at all. In fact another member of staff brought a bowl of water for our little dog which was totally unexpected. We had only gone to view the car to see what I thought of an electric vehicle and didn't expect to come away having purchased one. Excellent service.
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S. A.
10 May 2025
Verified reviewExcellent service . Highly recommend
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C. A.
3 May 2025
Verified reviewThe site was easy to navigate and find what you wanted
Reviews displayed in chronological order
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