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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Jack A.
10 May 2025
Verified reviewExcellent service!!
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Aaran A.
10 May 2025
Verified reviewI wanted to express my positive experience dealing with Charlie during the purchase of my new car. He was great to work with.
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Philip A.
10 May 2025
Verified reviewGreat customer service and I am very satisfied with my car
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Karen A.
10 May 2025
Verified reviewThey were very kind katie made us feal welcome couldn't do enough for us and delivered the car to me aswell would highly recommend to any one didn't rush me into buying the car
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Umar michla A.
10 May 2025
Verified reviewCompetitive price and fantastic service. What more do you want?
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Jon A.
10 May 2025
Verified reviewMy experience at Vertu Citroen Derby was positive because the person I dealt with, Christopher Carter, was very helpful, informative and easy to deal with. The car meets my needs and the whole experience was very smooth and easy.
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Steven A.
10 May 2025
Verified reviewI purchased one of the Jaguar I-Pace from the Bolton branch and very happy with my purchase. Reception is really friendly and seems very knowledgeable. I recommend Andy in sales as he was excellent at guiding me through the trade in and purchase of the car. Should out to Sarah as well for being very nice and friendly.
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Tony A.
10 May 2025
Verified reviewSmooth process of buying a car. Taken for a test drive on two different cars with no issues. Everything was well explained and Hassan the salesman was easy to deal with. The garage as a whole was clean and tidy, the kids got colouring packs and hot chocolates whilst they were waiting. My only issues was with the cleanliness of the car, which although was very clean wasn't to my own standards and there was a smell of smoke which still hasn't gone after cleaning. Overall though the car is great and I'm very happy. I don't think any car garage would be any better to be honest.
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A findon A.
10 May 2025
Verified reviewVery satisfied I would be happy too use this car showroom again have no hesitation in recommending them
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Trevor A.
10 May 2025
Verified reviewOver all i had a good experience and i love my new vehicle
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Graham A.
10 May 2025
Verified reviewSite worked well, but as with all things could have done a little better with the technology for a full five stars
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Hannah A.
10 May 2025
Verified reviewAmazing service and communication. I had a very pleasant experience with Vertu and would go to them again in future to purchase a car.
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P. A.
10 May 2025
Verified reviewGreat service!
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Alison A.
10 May 2025
Verified reviewCar is amazing. Service was amazing. It was a very quick and efficient service. Would highly recommend this company.
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Kevin A.
10 May 2025
Verified reviewFirst class service from initial enquiry through to handover.
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Seun ajanaku A.
10 May 2025
Verified reviewOnce again Eleanor made our experience as lovely as possible. She is a true ambassador of Vertu motors.
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C. A.
10 May 2025
Verified reviewExcellent customer service, communication and attention to detail from William Atkinson. The process from reserving the vehicle, to collection was smooth sailing and although I traveled from the West Midlands to collect the car, I would not hesitate in doing it again and recommending Nissan, Vertu Derby to family and friends
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S. A.
10 May 2025
Verified reviewGreat service from Rob
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Nathan A.
10 May 2025
Verified reviewFast efficient hassle free purchase both Dave's great to deal with. Would recommend.
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David A.
10 May 2025
Verified reviewExcellent
Reviews displayed in chronological order
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