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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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M. A.
3 May 2025
Verified reviewMy purchase of a RAV4 was swift , simple and completed and delivered within 5 days with the help of Liam.
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S. A.
3 May 2025
Verified reviewVery happy with the whole process
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D. A.
3 May 2025
Verified reviewVery helpful and professional
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W. A.
3 May 2025
Verified reviewGreat easy system. Attention by staff at Sunderland Vertu excellent. Sales person Geoff outstanding.
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R. A.
2 May 2025
Verified reviewGreat customer service and helpful deciding right vehicle
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E. A.
2 May 2025
Verified reviewVertu Volkswagen Huddersfield provided an excellent experience for many reasons. The information they shared was always clear, and I never felt pressured or oversold. I'm extremely happy with my new car and would confidently recommend their services to others.
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G. A.
2 May 2025
Verified reviewExcellent customer service
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S. A.
2 May 2025
Verified reviewNeil in commercials is excellent and for my company I wouldn't go anywhere else. Thanks again Neil.
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R. A.
2 May 2025
Verified reviewFound the right car i was after when contacted vertu i got a call back straight away booking myself in for a view and test drive the team at vertu Cheltenham were brilliant 100% great all round experience will recommend to everyone to have a visit
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C. A.
2 May 2025
Verified reviewVery satisfied with the customer service - the garage stayed open late to accommodate me collecting the car after work.
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J. A.
2 May 2025
Verified reviewI'd suggest Vertu Kia Nottingham to a friend because it is great.
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L. A.
2 May 2025
Verified reviewFirst class service from start to finish, great car purchase with the spec I had been looking for, Marks attention to detail was very refreshing, I was well taken care of and the car is perfect
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A. A.
2 May 2025
Verified reviewgood service overall however i wish i was advised correctly 6 months ago i would have saved alot of money. My most recent visit was a 5* experience Paul Bilton was amazing who was helping me thank you again
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C. A.
2 May 2025
Verified reviewGreat to deal with and got my new van on the road in a couple of days to meet business requirements
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L. A.
1 May 2025
Verified reviewExcellent service from the sales team, Keiren and Chris. Their enthusiasm and knowledge was both refreshing and welcome. Every part of the sales purchase was explained in a very relaxed and more importantly, good humor.
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S. A.
1 May 2025
Verified reviewFound the vehicle on line with no problems, arranged a price for our car and then arrived test drove it and was able to drive away the new one on the same day
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D. A.
1 May 2025
Verified reviewMORE THAN 10 IF POSS
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C. A.
1 May 2025
Verified reviewVery good customer service. AL Prior is a very good sales man. I had a very good experience purchasing the vehicle and will recommend to friends and family
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G. A.
1 May 2025
Verified reviewA easy, pleasant company to do business with, great sales staff who are nice to deal with and very helpful. Well done.
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S. A.
1 May 2025
Verified reviewExcellent overall service and would recommend them especially Mitau who was very friendly and helpful.
Reviews displayed in chronological order
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