Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Dave mynett A.
17 May 2025
Verified reviewFriendly informative, not pushy and good to deal with. Many thanks to Adil for his help
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H. A.
17 May 2025
Verified reviewReally great experience from Olly the salesman to the manager for coming and checking on how I was getting on. Best costumer service I have experienced when buying a car.
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Adam A.
17 May 2025
Verified reviewVehicle as described, sales rep was polite, informative and accommodating. Deal was done in about 10 minutes. Stress free interaction, highly recommended.
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William A.
17 May 2025
Verified reviewGreat service
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Daniel A.
17 May 2025
Verified reviewI had a great experience at Vertu Ford Shirley because of the service provided . Particularly john gardiner was very helpful through the entire process . Many thanks
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Tony A.
17 May 2025
Verified reviewVertu Renault Bradford were helpful because they got me the car i wanted and very helpful all the way the process of me getting the car
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Anna A.
17 May 2025
Verified reviewProfessional service.
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Carol A.
17 May 2025
Verified reviewGeorgina was very professional and would recommend her to anyone looking to buy a car
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Denise A.
17 May 2025
Verified reviewA very pleasant experience all round. Wouldnt hesitate to buy from them again
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John A.
17 May 2025
Verified reviewLooking for someone who goes that extra mile for their customer, Mick Reilly & the staff & at Vertu Cowcaddens fantastic!
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Reece A.
17 May 2025
Verified reviewI had a great experience at Vertu Ford Durham because the salesman (Leeis Strong) was exceptionally knowledgeable, helpful and accommodating to our neeeds
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Martyn A.
17 May 2025
Verified reviewGreat staff. Enjoyable process
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Suzanne A.
17 May 2025
Verified reviewExcellent, efficient, friendly and professional service received from start to finish from the Vertu Honda team.
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Amy A.
17 May 2025
Verified reviewShow room easy to get to, great selection of cars. Customer service was forniminal from start to finish, helpful, friendly, very informative.
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R. A.
17 May 2025
Verified reviewexcellent service
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Pauline Kirk-Harding A.
17 May 2025
Verified reviewGreat service from start to finish.
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Gill A.
17 May 2025
Verified reviewA fantastic hassle free service. Very professional throughout the transaction. Would highly recommend Vertu BMW
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Errol A.
17 May 2025
Verified reviewRawnok helped me before which and i came back again to see him
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Zarina A.
17 May 2025
Verified reviewThe best service i have ever had. No hiccups, no nonsense; smooth service and very attentive to the customers need! Ben and Keith are a dream team! My car was delivered earlier than expected and exceeded my expectations!
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Sasha A.
17 May 2025
Verified reviewThe website was straight forward to use when looking for cars to purchase. The best part was the exceptional treatment I received from Millie my sales representative in the Bromley Ford branch. Millie had exceptionally high customer service skills, she was so easy to deal with. I didn't even know what car I actually wanted but, after giving her my ideal car criteria she found the perfect car for me.
Reviews displayed in chronological order