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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Rahme A.
17 May 2025
Verified reviewI'd definitely recommend Vertu Vauxhall Chingford to friends and family because "I've always had a great experience—everyone’s so friendly, and the customer service always makes you feel truly welcome!"
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John A.
17 May 2025
Verified reviewI received excellent service throughout.
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John clarke A.
17 May 2025
Verified reviewWe are very happy with the service we received at Vertu. The staff are knowledgeable and extremely helpful. Being unsure of the process of car buying we were informed and assisted in every aspect.
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Graham A.
17 May 2025
Verified reviewGreat car, great price and great service from Brent
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Nigel A.
17 May 2025
Verified reviewExcellent and efficient service
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Andre A.
17 May 2025
Verified reviewMy experience in dealing with Vertu Lincoln is nothing but positive from purchasing my car to customer service, the country needs more companys like this.
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Jaimie young A.
17 May 2025
Verified reviewCustomer service was great. Andy Howl was a pleasure to deal with. Really helpful. Very satisfied with transaction! 10 out of 10
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Emese A.
17 May 2025
Verified reviewGreat customer service and team, easy communication, option for delivery (however picked the bike up in the end). Phoned them on a Monday, and had the bike on Saturday the same week. Had it for a month now and very happy with it. Thank you!
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Brian A.
17 May 2025
Verified reviewNothing was a problem
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Trevor A.
17 May 2025
Verified reviewreally very good indeed
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Kimberley A.
17 May 2025
Verified reviewI would recommend Vertu Hyundai Exeter Car Dealership as they are informative, knowledgeable and friendly; with a wide selection of choices and options available.
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John A.
17 May 2025
Verified reviewAn easy deal was concluded and the car was presented to a high standard
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H. A.
17 May 2025
Verified reviewWebsite easy to navigate and find what you are looking for.Good customer service kept me informed fully through out the buying process.
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Wayne A.
17 May 2025
Verified reviewVery happy with my Vertu used BMW GSA motorcycle. Salesman was great at timely communication and updates on the purchase by email and video. Nice hand over slot without rush, other staff in store contributed their knowledge in a non pushy way too with a tasty coffee. Just happened to purchase here, as there was a bike ans spec I wanted, having been a customer of Bristol Motorrad, but nice to know, both competing dealerships providing me with good service supporting their BMW brand having to travel 1hr to each.. Happy to purchase again from Vertu, there were a couple items that needed attention prior to collection that I spotted, but these were addressed ready for me qithout problem. Very happy thanks. Bike's been great.
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John A.
17 May 2025
Verified reviewAbsolutely easily the easiest way buying a car Paul at vertue boldon top class confirmed buying on Monday collection arranged 24 hours later if you're looking for a BMW or mini it's the place to go
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Kevin A.
17 May 2025
Verified reviewFine, no problem
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Peter grady A.
17 May 2025
Verified reviewBrilliant service from the beginning,no hard sell
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Zoe A.
17 May 2025
Verified reviewgood service
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Clare A.
17 May 2025
Verified reviewExcellent throughout
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Bob low A.
17 May 2025
Verified reviewWe spent some weeks looking to change our car and after becoming very despondent we found a car at Vertu Nissan, Northampton. From start to finish we were looked after by Finnley who made the whole changeover experience so easy for us. Our Nissan is just great and we will continue to use Vertu for the foreseeable future.
Reviews displayed in chronological order
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