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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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John paul A.
28 May 2025
Verified reviewVertu Peugeot Harlow were really helpful and I'd recommend them because of the treatment and attitude of the sales representative. My questions were answered and I feel comfortable doing more business and refering more people to Vertu Peugeot.
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Nathan A.
28 May 2025
Verified reviewVery good
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Emma A.
21 May 2025
Verified reviewCustomer service is exceptional. From viewing, test driving, purchasing, pick up and after sales. Everything promised was delivered and more. Harry at Nelson was exceptional and went over and above. Amazing. Thank you.
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Marica A.
20 May 2025
Verified reviewExcellent service
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Duane A.
20 May 2025
Verified reviewGrate service in a friendly and polite atmosphere
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Keith osborne A.
20 May 2025
Verified reviewGreat support through the whole process & many thanks to Mike Howarth.
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Ls A.
20 May 2025
Verified reviewHighly recommended, great service, clear information, and very fair part ex quotes
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Christine A.
20 May 2025
Verified reviewPreparation of my car was good and staff polite
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Jo A.
20 May 2025
Verified reviewVery happy
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Vilay A.
20 May 2025
Verified reviewThe Sales team did a fantastic job in sending me the personal video of the vehicle as well as the personal plate transfer and Dashcam addition. The car was in perfect condition when I came to collect at the end of April.
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Ashley A.
20 May 2025
Verified reviewI'd endorse Vertu Honda Mansfield because it was brilliant and there was great customer
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Dorothy A.
20 May 2025
Verified reviewMade buying a car a less stressful experience
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Gary A.
20 May 2025
Verified reviewAbsolutely brilliant from start to finish. Superb salesman Nd no pressure
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Samantha m. A.
19 May 2025
Verified reviewWe received great service from Sam Webster, the experience was generally pleasant.
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Jan A.
19 May 2025
Verified reviewVery good experience. Would recommend
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N. A.
19 May 2025
Verified reviewEwan Macpherson was a fabulous help. He answered all my emails and was very helpful when getting everything sorted for the car.
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Vincent A.
19 May 2025
Verified reviewVery helpful sales assistant and met all the needs I had before purchasing my new vehicle
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Chris A.
18 May 2025
Verified reviewI have bought alot of cars in the past and had alot of different experiences doing so, This one was truly the best one I have had yet, can't thank the sales person Millie enough, she was very professional and accurate with all information I needed and very pleasant 10/10 thank you love my new car
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Kieran A.
18 May 2025
Verified reviewGREAT service will definitely return when I require a new car
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Edward A.
18 May 2025
Verified reviewIrrespective of the fact that I wasn't buying a Renault the attention to customer satisfaction was second to none. Praise due to my Vertu salesman Matt Holmes.
Reviews displayed in chronological order
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