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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Nerina A.
31 May 2025
Verified reviewExcellent dealership to do business with - very happy with the service we received and our purchase.
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K. A.
31 May 2025
Verified reviewAll was perfect.
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Sandra A.
31 May 2025
Verified reviewThe Customer Service is brilliant. Kwame spent with me good few hours in order to accommodate my needs and fit it in my budget. My overall experience was very good and I am satisfied with my new car.
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Allan A.
31 May 2025
Verified reviewThe customer service @ Leeds was really good...Especially Sarah , who dealt with myself....She went that extra yard to ensure I had a good experience...
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David key A.
31 May 2025
Verified reviewGreat value for money and friendly and efficient service
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Edward A.
30 May 2025
Verified reviewI'd endorse Vertu Renault Gloucester because the service we received from Erin was exceptional, she was enthusiastic, knowledgeable and friendly, the cars available were excellent and fairly-priced, and the dealership was smart and well layed out.
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Susan A.
30 May 2025
Verified reviewAlex was very helpful from beginning to end and we got the car we wanted.
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Bob A.
30 May 2025
Verified reviewWithout a doubt the best team we have ever met. Knowledgeable, friendly, nothing was too much trouble. Really made buying our vehicle a Really pleasant experience, A big thank you to Vertu Barnstaple
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L. A.
30 May 2025
Verified reviewEasy to navigate and find what i wanted and reserve in no time at all!
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Paul inman A.
30 May 2025
Verified reviewGood around service with no pushy salesman
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Martin A.
30 May 2025
Verified reviewAll good
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Dinta chauhan A.
30 May 2025
Verified reviewa lovely experience in buying a car from start to finish :)
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Jim A.
30 May 2025
Verified reviewI had a great experience at Vertu BMW Motorrad Shipley because I was given a number of options when looking to replace my bike and test rides of each model, when an option they thought would fit my requirements, they contacted me and gave me first refusal on it. I'm happy to say it was suitable and I now own it.
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Vincent miller A.
29 May 2025
Verified reviewgood service and advice, happy with the deal for my car
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Chris A.
29 May 2025
Verified reviewSalesman was great. Friendly, professional and smart. Liam just got it right.
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Rick A.
29 May 2025
Verified reviewAt all times the staff were friendly and knowledgeable, taking time to show and explain the vehicle. All aspects of the purchase were clearly explained.
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Brian A.
29 May 2025
Verified reviewWe were very happy with the sales executive and the whole experience at Vertu Ford Gloucester. The particular guy who looked after us had 100% knowledge of the vehicles available and their technicalities. We are going back to try to get a second car.
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J. A.
29 May 2025
Verified reviewClear to use and informative
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Andy A.
29 May 2025
Verified reviewSuperb customer service & very knowledgeable. Jen was an absolute Star. Thank you as well to everybody else. Well Done all. 10 out of 10.
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M. A.
29 May 2025
Verified reviewi'm happy
Reviews displayed in chronological order
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